ViewSonic® Delivers Seamless, High-Impact Video Wall Solution for Exclusive Business Center in Costa Rica

Sep 7, 2023

CASE STUDY

ViewSonic^® Delivers Seamless, High-Impact Video Wall Solution for Exclusive Business Center in Costa Rica.

PROFILE

Suministros Comerciales y Tecnológicos S.A. (Sucotec) is a company in Costa Rica with over nine years of experience on the domestic market. With a group of highly specialized professionals providing tailored IT services, Sucotec S.A. helps increase the competitiveness of its customers, with scalability to manage future growth. Sucotec S.A. primarily provides businesses in Costa Rica with a wide range of simple, highly flexible, in-demand video wall systems. One of Sucotec’s customers is GBT Technologies, a company that offers high technology software solutions to customers of a variety of industries, including the financial, banking and stock market sectors. GBT Technologies is located in the San José Business Center in Escazú, a high-growth business hub in San Jose where a great number of service industry companies are located.

“Many factors motivated our decision to choose the ViewSonic displays – the quality of the equipment, the warranty, the cost, and the support provided during the decision-making process.”

— Salomón Ocón, GBT Technologies Director of Operations

THE CHALLENGE

For any digital signage solution provider, installing a video wall is always a challenge. For Sucotec S.A, not only did they require perfectly aligned displays, but they also needed to provide equipment that met the expectations of their customers, GBT Technologies.

According to Salomón Ocón, operations director of GBT Technologies, they wanted to invest in a video wall solution that would push effective communication and teamwork throughout the company.

“In our business, since most of our customers are in the financial market, we needed a visual tool capable of managing two main areas: software development and stock market indicator monitoring.

“Our developers needed a video wall for displaying programming jobs in an agile and simultaneous way. The rest of our staff wanted the video wall to display reference information about stock markets around the world. For these reasons, the video wall was installed in the lobby where everyone could see the different messages,” explained Ocón. “Obviously, the quality of the images should be flawless, and the edge of the displays should also be thin enough to make sure we have a better general view.”

To achieve this, Sucotec S.A. suggested to GBT Technologies the use of 12 ViewSonic CDE4803 commercial displays that, in addition to features like high brightness, wide viewing angles and narrow bezels, come with value added features, as highlighted by Ocón.

THE SOLUTION

“Many factors motivated our decision to choose the ViewSonic displays – the quality of the equipment, the warranty, the cost, and the support provided during the decision-making process,” said Ocón.

Fernando Ramírez, Sucotec S.A. representative added, “We were always sure that the ViewSonic displays would be the most suitable for this video wall, given the requirements of big screen size, image quality, and symmetric alignment of the displays.”

The representatives of both companies highlighted a very successful purchasing and installation experience, not only due to the quality of the equipment, but also the support provided by ViewSonic and its wholesale distributor.

THE RESULTS

“How has the installation of this video wall impacted our offices? I can say that it has improved the productivity of our daily activities. It provides better guidance to our staff for very specific software programming processes by sharing and displaying projects in a fast and efficient manner,” said Ocón.

In addition, there are no complaints related to the quality of the equipment provided.

“Since we installed this solution in our company, we have not had the need to receive technical support at all, which makes us very happy because it is a good indicator of the performance of the ViewSonic displays,” said Ocón.

For Fernando Ramírez, representative of Sucotec S.A., installing this ViewSonic video wall has generated important results for his customer, not only due to the support for the daily workload of the company, but also by creating a visually attractive environment around the solution.

After evaluating these successful results, Sucotec S.A. is certain they will keep a longlasting relationship with ViewSonic to help other companies achieve their goals.