Auto Manufacture Chooses ViewSonic Direct View LED Over LCD Wall for Cybersecurity Command Center

Aug 9, 2023

SOLUTION BRIEF

Auto Manufacture Chooses ViewSonic Direct View LED Over LCD Wall for Cybersecurity Command Center

This account executive is an auto enthusiast who works at an AV integrator near Detroit. Not surprisingly, his favorite clients are automobile manufacturers. He came to know one particularly well, helping meet their many monitor and display needs for over 10 years. His most recent installation for them was a ViewSonic 163-inch 4K Ultra HD Direct View LED display in an all-new cybersecurity control room.

The customer had been using ViewSonic^® desktop monitors, commercial digital signage, and ViewBoard^® interactive fl at panel displays for quite some time. Many years prior, the AV account manager had joined the IT folks from the car company to walk the floor at InfoComm, the largest professional AV trade show in North America. At the time the company had installed products from a different manufacture in their conference rooms. They wanted to find out if there might be a better fit for them. At the ViewSonic booth, the staff listened carefully to their needs, showed them their meeting room displays, and put together a major accounts deal that the car maker couldn’t refuse.

From that day on, the powerhouse manufacturer and their AV partner relied on ViewSonic for outstanding products and service. After many years of working with ViewSonic, the AV rep says that when it comes to service and support, ViewSonic is second to none. When he calls them, they pick up the phone, or call right back. The big-brand manufacturer that the car company used to use? They often would never respond. Over the years, the automanufacturer company installed ViewSonic commercial displays in its smaller conference rooms. Later, they added ViewSonic ViewBoard interactive flat panel displays to their larger meeting

The installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support.

spaces, which they then standardized on, purchasing around 1,000 over several years for lobbies, training rooms, and plants, in addition to meeting rooms. The company has also standardized on ViewSonic desktop displays for employee workspaces.

As with other large multinational brands, cybersecurity had become a pressing concern. To address these issues, the auto manufacturer company was building out space for a cybersecurity command center. The initial plan was to install an array of commercial LCD displays. The AV rep convinced them to look at a relative newcomer on the market – Direct View LED technology.

ViewSonic offered the technology in several sizes, up to a massive 216-inches of seamless screen. In terms of looks, these displays clearly outshone stacked LCD displays with visible bezel lines. At about a third of the depth, the Direct View LED displays delivered an ultra-slim look; the frame was barely visible. The practical benefits further set the technology apart. The AV account rep was particularly pleased with the all-in-one aspect of the ViewSonic Direct View LED displays. A completely preconfigured solution with a powerful embedded operating system, virtually all the customer would need to do would be to plug it in.

With the versatility to display content from multiple sources, it was an ideal fit for a command center. Users could also share content from mobile devices using the included ViewSonic ViewBoard Cast™ software. The integrated OS looked and functioned like a familiar PC environment, which would make it easy and intuitive for users to install apps, access the internet, play multimedia, and connect wirelessly.

The auto manufacturer company IT team was additionally impressed by the most current LED chip-on-a-board (COB) technology, which was more durable and consumed less power than older generations, while delivering ultrafine pixel pitch and the highest-available resolution. Certified to IP54 ingress protection standards, the ViewSonic Direct View LED displays were dust and water resistant and provided greater protection against collisions. The new technology also provided a wider viewing angle of 170-degrees.

The team ultimately purchased the ViewSonic model LDP163-09, a 163-inch 4K Ultra HD Direct View LED display. Installation took around six hours, far less than it would have taken to install an LCD wall of similar size. The IT team responsible for maintenance was happy to see the front placement of the LED panels in action – clearly this display would be easier and less time-consuming to maintain than a video wall.

According to the AV account manager, the installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support. As the AV account rep summed it up, they know from fi rsthand experience that with ViewSonic they get the complete package – great products backed by great support.