How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

What to do when: "Machine Code: 667406643860" shows up on my Viewboard after a reset?

This happens because vCast requires a license key to activate. Please ensure your Viewboard is connected to the internet to get “Registration OK” to show on screen to work.

Can I use my Chromebook to cast on the screen of IFP?

Yes, please download and install the vCastSender on the Chrome Web Store.

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

How to activate the preinstalled Windows 10 trial in VPC10/VPC14?

1. Purchase the product key online or via Microsoft distributor. 2. Once you have the key, click “Start > Settings > Update & security > Activation > Change the product key”, then enter the new product key then click Next to Activate.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

How do I configure on IFP and use player to power IFP on and off by HDMI CEC?

1.Please turn on player’s HDMI CEC function.  2.Connect IFP and player in HDMI cable.  3.Please turn on HDMI CEC function in “Input Setting” on IFP. <Note> Not all HDMI ports on IFP support CEC, please check UG to identify which port(s) support(s)

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.