What are the system requirements for running myViewBoard for Windows?

Here are our system requirements for myViewBoard on Windows: myViewBoard system minimum requirements Processor:  Intel Core i5 x86 CPU RAM: 8 GB OS System: Windows 10 Pro Disk Memory: SSD   For more information, see the myViewBoard wiki: https://wiki.myviewboard.com/MyViewBoard_for_Windows

How do I collect and show the PC's information?

Please follow below instruction to get PC information. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Collect and show the PC's information"

Get a myViewBoard extension update once it’s available

Normally updates happen in the background when you close and reopen your computer's browser. If you haven't closed your browser in a while, you might see a pending update. To see which updates are available follow the steps below: 1. On your computer, open Chrome. 2. At the top-right, look for the myViewBoard icon. 3. If an update is pend...

Which Android versions are supported on the myViewBoard app?

The myViewBoard app supports Android 5.0 and newer

How do I show 3rd party open source library licenses?

Please follow below instruction to get open source library license. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Show 3rd party open source library licenses"

How do I find the help page for myViewBoard?

Please follow below instrucon to see help page. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Go to myViewBoard.com Help page"

What to do if I cannot find a participant in the cast moderation list?

Please follow below instruction to solve the issue: 1. Ask the participant to reconnect again 2. Turn off the casting function and turn it back on again, then ask the participant to reconnect

Why is Chrome required?

myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this can only be supported on Chrome.

What ports are required to be open in your firewall in order to run the myViewBoard ecosystem?

To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: TCP Port 443 (HTTPS): outbound UDP and TCP port 3478 bidirectional to the WebRTC server UDP Ports 50,000 – 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC peers These ports are optional; if b...

What's the requirement of network bandwidth to ensure myViewBoard functions smoothly?

The ViewBoard IFP display is based on Android and supports a "Shared" Ethernet connection between the ARM based Android TV Scaler and the x86 Windows slot-in PC, if installed.  There limitation of this is that the slot-in PC will only receive a 100M Ethernet connection even if the Android Platform is receiving 1000M (GB) Ethernet. Please u...

WhiteBoard การซัพพอร์ต

FAQ Connect and Collaborate Control and Setup Content Creation Tips & Tricks

ติดต่อเรา

ติดต่อเรา โดยตรงหากคุณไม่สามารถรับคำตอบและวิธีแก้ปัญหาสำหรับผลิตภัณฑ์ ViewSonic ของคุณ