With ViewSonic,
Your Business Never Stops.
Within 48 Hours, your IFP Can Go Back on Stage Again.
Within 48 Hours, your IFP Can Go Back on Stage Again.
ViewSonic providing a full range ViewBoard (IFP50 series) with a three year warranty and repair for you to enjoy the innovation from new interactive technology without worries.
ViewSonic providing a full range ViewBoard (IFP50 series) warranty includes faulty machine disassembly, transportation, renovation, and reinstallation (Note 1) free of charge.
ViewSonic providing a full range ViewBoard (IFP50 series) warranty with guaranteed within 48 hours (Note 2) to troubleshoot your problem. Let you present your teaching content or share office ideas non stop.
Register via ViewSonic’s registration portal within 90 days after purchased of the product the warranty extension to 5th year. (note 4)
(Note 1) de/re installation is limited for the height under 10 meters
(Note 2) 48hrs excluded of customer issue and de/re installation appointment time
(Note 3) all above warranty is only valid for IFP50 series
(Note 4) the warranty extension is excluding of accessory(ex: slot in PC, stands, etc.) nor software
(Note 5) Register at ViewSonice website to get additional 2yrs warranty
Report a complaint by callnig ViewSonic Service Center (65-6494-4878) or by sending your inquiry through the “online contact form”.
Our call agent will make a contact to confirm the problem you experienced and make the appointment for on-site repair.
Our engineer will go to your office/classroom to solve the problem. If the problem cannot be fixed, we will revisit the area for replacement and case closure.
| Brand | ViewSonic | Brand B | Brand S | Brand SS | Brand D |
|---|---|---|---|---|---|
| Warranty Period | 3 yrs + 2 yrs (note 5) Register at ViewSonice website to get additional 2yrs warranty | 3 yrs | 3 yrs | 3 yrs | 3 yrs |
| Service Mode | On site | On site pickup | Limited advanced Swap | On site | Not Specified |
| Free de-installation & re-installation | YES | Done by partner | Done by partner | N/A | N/A |
| Freight Covered | 2 way | 2 way | 2 way | 2 way | Not Specified |
| Speed | Response in 24H 2 BD Onsite | Next Business Day | Not Specified | Not Specified | Next Business Day |