How to check whether vSignage can sync with others players and see the campaign?

If you are unable to sync the contents, there may be a connection issue.    To verify if the admin is sync with the player, there is a JSON API in vSignage. 1. First make sure your windows firewall setting has allow vSigange to access. 2. Please use this API to check if source player see any other players and campaign. Open the Chrome br...

How to disable vSignage SW in EP5520 /EP5520T/ EP5540/ EP5540T?

Please press the "MENU" button on the remote controller to enter the setting page and then set "vSigange" to “OFF”. .

How many touch points can I get from a multi-touch display on CDE models with touch?

Please refer to below table:   OS/Model/touch points CDE**61T CDE8452T Win 7  (except Starter and Home Basic)  Win 8/8.1/10 20 points touch  10 points writing 10 points touch  5 points writing Linux (Kernel >=2.6.32 by patch)  (Kernel >=3.5) 20 points touch  10 points writing 10 points touch  5 points writing An...

How can I add my city in Weather widget in Signage Manager software?

You can refer to below link, enter the country, find the city name. http://www.worldweatheronline.com/country.aspx     Then enter it directly.    

What network port shall be opened for Signage Manager and media player such as NMP-302W?

Signage Manager communicates with media players through local area network (LAN). Please make sure below ports are opened & not blocked. Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy players (e.g. NMP-302w, NMP580-W, EP1031, EP1032, EP1042T, CDM4300R, CDM4900R,...

How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?

1. Download the attached license file. 2. Select the correct Time Zone.  3. Please follow the below procedures to install the Signage Manager license:    license URL:https://support.viewsonic.com/helpdesk/attachments/33040907670

What are the communication settings to control IFP via RS232 and LAN commands?

RS232 Communication Setting  - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1(fixed)   LAN Communication Setting - Type: Ethernet  - Protocol: TCP/IP - Port: 5000 (fixed) - Cross subnet: No - Logon Credentials: No

How to install APP on NMP-302W?

Applied model:  NMP-302W, NMP580-W, EP1042T 1. Click "Advanced" to enter advanced settings page. 2. Click left mouse key three times in the right bottom area with interval of one second 3. Then Android main page will appear 4. Click "Settings" to enter settings page 5. Check "Unknown source" under "Security" setting...

What is tilling mode for Videowall and how to set it correctly?

<Tiling Mode> In Tile Mode you can view an image in a larger scale by connecting multiple monitors.   After all the displays are installed properly to a video wall, you need set the position of each display to determine how to display the input image. Once the position is set, the video source (e.g. computer) identifies the number of connect...

How to disable the internal speaker and output volume from the line out for CDE5510, CDE6510, CDE5010?

You can set the volume to 0 (to disable internal speaker volume) and set the Audio out (Line out) volume.       The volume of the Audio out (Line out) is suggested to control by an external sound bar for higher output.