How to enable/disable VX3258-2KC-MHD crosshair toggle?

If you see a crosshair in the middle of your VX3258-2KC-MHD monitor’s screen, please perform the step below.                    With the monitor powered on, press the joy key downward on the back of the monitor to toggle the crosshair on or off. To bring it back up press downward on the joy key again.

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

What is "Low Input Lag" and which one should I choose?

Input lag means the time difference between when user controls PC and sees the response on monitor.      There is a trade-off to picture/video performance. If no particular demand, it is suggested to set it to off.

Why my ViewSplit template is not being centered properly?

If you run into the templates not being centered properly, please follow the below steps:       1. Right click on the desktop icon of ViewSplit and Select “Properties”.    2.When the properties window pops up select the tab “Compatibility”. 3. Select “Change high DPI settings”.    4.Check the “Program DPI” box and the drop down “I op...

Why can’t I run ViewSplit when connected to ViewSonic monitor?

Your ViewSonic monitor must be set to the Main display. To verify this please follow the steps below:     1. Right click on your desktop and select “Display Settings”.      2. Click on the display number at the top that you want to make the main display and check the “Make this my main display box” under Multiple displays.    3. If th...

Is XG2401/XG2402/XG2701/XG3202-C compatible with the resolution 1920x1080@144Hz connected in HDMI?

  ViewSonic XG2401/XG2402/XG2701/XG3202-C can support the resolution 1920x1080@144Hz in HDMI.   However, to enable 1920x1080@144Hz, there'll be some requirements except for the monitor.   1. Graphics card/Laptop: Must support HDMI 1.4 output with 340MHz pixel clock or HDMI 2.0 output capability.   2. HDMI cable: It's suggested to connect...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

What is the function of power indicator in OSD menu on my monitor?

This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table about ECO mode and power consumption ratio. ECO mode Power consumption ratio Standard 100% Optimize 85% Conserve 70%

What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

How to set a Monitor Webcam as the Primary Camera on macOS?

1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the computer. Allow 10-15 seconds for the computer to recognize the external webcam. Please do remember to connect the video signal cable between monitor and computer.   NOTE: This method will ...

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