If Netflix is freezing after updating the application, please follow the steps below: Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application asking you to update, please press Cancel. If you have updated the Netflix application, please uninstall...
If Netflix message shows "Please make some updates", please follow the steps below: Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application saying "Please make some updates, To access all features,please update your browser, operating system, or d...
Some users may experience only a black screen being projected when trying to wirelessly cast from an iPhone with iOS 16.2 on a smart projector. If this happens, please turn on and connect the projector to the Internet and wait for the projector to automatically connect to the ViewSonic server and update. Note: Please wait at least 30 minu...
Due to iOS14 compatibility issues, please follow below table for solution. Model Solution X100-4K Install EAirPlay.apk and follow instruction X10-4K Update FW to V1.13 via OTA M2 Update FW to V1.0 via OTA M1+_G2/M1+_V Update FW to V1.04 via OTA M1 mini plus Update FW to V1.02 via OTA SOP URL: https://support.viewsonic.com/hel...
If you have problem connecting to hotspot on M2, Toggle your mobile hotspot (ON -> OFF -> ON). Toggle Wi-Fi option on the projector (ON -> OFF -> ON). Restart your iPhone and try connecting M2 to Mobile hotspot.
The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).
Ensure the Auto Keystone feature is “ON” 1. Go to Settings > Image Settings > Auto Keystone 2. Press < or > to select: ON: Automatically adjusts the Keystone number. OFF: Manually adjusts the Keystone number. Auto Keystone can be turned off by pressing the Up or Down buttons on the remote control. This will turn Auto K...
To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying any accessory mentioned below. If using a direct USB-C to USB-C cable, please make sure to review our USB-C Compatibility list to view the supported devices. iOS Based Device: Con...
The M1+ does not support the Netflix App. It is supported in M1+_G2 and M1+_V
<Notice> The firmware of M1+ will not be used on M1+_G2/_V or M1+ -2. 1. Go to “Downloads” -> ”Driver & Software” by searching M1+ from ViewSonic website to download “M1+ Firmware Update v2.03”. 2. Unzip the downloaded files and copy the Firmware files, “MstarUpgrade.bin" and "M1+WW.bin” to a FAT32 formatted USB drive. 3. Po...