Garantie Service

Luxembourg

ViewSonic® Limited Warranty

ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.


For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.

Check Your Warranty

Voer uw serienummer in
Enter Purchase Date

Product Warranty Infomation

Geldig
Expired
XXXXXXX
XXXXXXX
XXXXXXX
Download attachments

Service Contact Information

Per telefoon Per email
+352 800 24 789 Nous envoyer votre requête
ViewSonic Product Family Luxembourg
Monitors [VA / VX Series] 2 Ans- Enlévement, Réparation et Livraison
Monitors [VG, VP, TD and XG Series] 3 Ans- Enlévement, Réparation et Livraison
Projector [PA5, PA7, PJD5 Series – except short throw models] 2 Ans- Enlévement, Réparation et Livraison [lampe -1 an ou 1000 heures]
Projector [PJD5 Series short throw models, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series] 3 Ans- Enlévement, Réparation et Livraison [lampe -1 an ou 1000 heures]
Projector [LED M / LS5 Series Projectors] 2 Ans- Enlévement, Réparation et Livraison [Light Source -2 an ou 20000 heures]
Projector [Laser / LED X / LS60 & LS61 Series Projectors] 3 Ans- Enlévement, Réparation et Livraison [Light Source -3 an ou 20000 heures]
Smart Display [VSD] 2 Ans- Enlévement, Réparation et Livraison
Digital Pen WhiteBoard 2 Ans échange du produit
Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc] Same as Product Warranty
Large Format Display [Up to and including 55"] / Slot-in PC 3 Ans- Enlévement, Réparation et Livraison
Large Format Display [Larger than 55"] 3 Ans- Enlévement, Réparation et Livraison
ePosters [Up to and including 55"] 3 Ans- Enlévement, Réparation et Livraison
LED Display / Interactive Flat Panel 5 Ans- On-Site garantie
Interactive Flat Panel [IFP32 Series] 3 Ans- On-Site garantie
LED Display [LDP Series, LDS135-151] 5 ans de réparation ou de remplacement sur site
LED Display [LDM Series, LDC Series, LDS135-152, LD135-153] 3 ans de réparation ou de remplacement sur site
ePosters [10"] 2 Ans- Enlévement, Réparation et Livraison
Tous les groupes de produits Remplacement panne au déballage sous 14 jours
*Let op: klanten moeten hun LS/Laser Series producten binnen 90 dagen na aankoop registreren op de ViewSonic website om 5 jaar garantie te krijgen. Als de registratie niet binnen deze periode plaatsvindt, wordt de standaardgarantie voor deze modellen beperkt tot 3 jaar. Ga voor meer informatie naar onze pagina Projectiegarantie-uitbreiding.
Customer Service For All Countries - Please click here to find the correct contact details of your respective Call Desk or Service Centre.
***Starting from 1st June, 2024

How to get service:

For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:


To obtain warranty service, you will be required to provide:

  • The original dated sales slip. (Invoice or Proof of purchase)
  • Uw naam.
  • Uw adres.
  • The serial number, IMEI number and the model number of the product.
  • Een beschrijving van het probleem.
  • Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.

For DOA cases apart from above the followings are also required:

  • A photo showing the defect symptom.
  • A photo of the unit serial number with the barcode.
  • A photo showing the condition of the original container.

For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.


If the warranty on your product has already expired:

In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.

  • How to get service:

    Lees meer

    For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:


    To obtain warranty service, you will be required to provide:

    • The original dated sales slip. (Invoice or Proof of purchase)
    • Uw naam.
    • Uw adres.
    • The serial number, IMEI number and the model number of the product.
    • Een beschrijving van het probleem.
    • Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.

    For DOA cases apart from above the followings are also required:

    • A photo showing the defect symptom.
    • A photo of the unit serial number with the barcode.
    • A photo showing the condition of the original container.

    For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.


  • If the warranty on your product has already expired:

    Lees meer

    In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.

Neem contact met ons op

Please contact us directly if you need further assistance with your ViewSOnic products or can't find the answers you're looking for.

  • Welkom bij de ViewSonic ondersteuningsservice

    Hier krijgt u toegang tot ondersteuning, productinformatie en downloads.

  • Garantieaanvraag

    Controleer de garantiestatus van uw ViewSonic-producten.

  • Register to Extend to a 5-year Warranty

    Ruil je oude desktop monitor in en ontvang een Amazon eGift kaart van €20.

  • Upgrade Your Setup and Get Rewarded​

    Hier krijgt u toegang tot ondersteuning, productinformatie en downloads.

    Neem contact met ons op

    Please contact us directly if you need further assistance with your ViewSOnic products or can't find the answers you're looking for.