What to do if an error message "No signal" appears on my IFP while connecting to an external device?

Please check IFP/device/cable:   1.Check settings on IFP. a. Please check and make sure the correct input source is selected. b. Try different HDMI port on IFP.   2.Please check setting on laptop/PC.    If a Windows-based notebook is connected, press "Windows Key + P" and make sure the Project       settings is either on Duplicate or Ext...

Can I use a 7 meters USB cable to connect USB touch to my IFP display?

According to USB 2.0 SPEC, the maximum USB cable length is 5 meters and that’s why we provide one 5 meters USB cable along with IFP display. If you need a USB cable longer than 5 meters, please use self-powered USB hubs or active (repeater) cables.

Can CDE7061T VGA out show the annotation layer to second display?

No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

Is it possible to select different time zone for date

The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

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