After LED Module installation, if there are steps (not an even display surface), it could be a number of reasons: Debris in the magnetic mating surfaces (both on the LED Module and Cabinet) Locking Bolts were not engaged Locking Bolts were not aligned before engaging Affected tile(s) are not aligned and installed as evenly as possible. Thi...
Answer: When installing the module, first align the edges with the adjacent LED module(s) and then carefully install the module onto the cabinet. If the edges are raised, lightly tap the edges of the module with your palm to make it fit. Note: Do NOT tap the LED Modules hard. If they are not going in after being lightly tapped, refer to this...
Answer: The Vacuum Suction Tool is used for removing LED Modules (or LED tiles) from the DVLED Display. See "How do I remove LED Modules from the dvLED Display?" for more information on how to use the Vacuum Suction Tool.
Answer: DVLED displays can only be powered on when the System Control Box has been installed. The LED Modules are to be installed after. However, when installing the LED Modules, it is recommended to install with the power turned on, in order to assess display issues. It's better to replace as you go, since finding an issue after many tiles...
Answer: According to the User Guides, the quantity of spare LED modules will vary by country. Please contact your regional ViewSonic sales office for further information.
DVLED with a colored line issue on a LED Module. Answer: There may be damage to part of the LED module, usually caused by a short in one of the affected LEDs. Note: This is usually a vertical (occasionally horizontal) straight line. Solution The LED Module will need to be removed with the Vacuum Suction Tool in order to be replaced w...
The Cabinet installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Cabinet B moved to the left side of the floor stand bracket Ensured rear-cabinet mounting bracket is securely placed onto the top cross beam of the floor stand Ensured notches under the ...
The Cabinet installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Cabinet C moved to the center of the installation position, and Cabinet B placed to the left side of Cabinet C Hex wrench used to help align and ensure no tile-to-tile steps before engagi...
The System Control Box installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for the System Control Box installation order: Seven system control box attachment points screwed down Control box Power cables: - Running from the back of the control box? - Running from ...
The LED Module installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for the LED module installation order: Anti-static gloves worn Began handling with delicacy, following numbers marked on the box of each module Confirmed arrow facing upwards when installing the LE...