Why is the auto-pivot function not able to detect my monitor’s orientation?

The Auto-Pivot function uses DDC/CI to communicate with the monitor.  Please make sure not to turn off the monitor’s DDC/CI option in the OSD menu when you are using the Auto Pivot function.

Why can’t my Windows desktop rotate to match the monitor’s orientation when OSD pivot function is set to Auto?

Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.

Why can't I find the download link for Auto Pivot?

Auto Pivot has been already integrated into the vDisplay Manager software.    Both the Windows and Mac version of vDisplay Manager support this feature.    vDisplay Manager can be downloaded at: http://color.viewsonic.com/ or by clicking here.

Why Auto Pivot function on VP2468/VP2768 suddenly didn't work with my iMac after upgrading MacOS to v10.12 Sierra?

To make auto pivot work, the communication between OS and monitor is necessary. In Mac OS X or prior version, such communication is done by HDMI signal. However, in Mac OS Sierra and later, Apple changed the behavior in which this is no longer communicated with HDMI signal.   Thus, it's necessary to connect both VP2468/VP2768 and iMac by a ...

Why didn’t the OSD menu auto rotate to match the monitor’s orientation?

The monitor’s OSD pivot function is only effective for the OSD window itself. Additionally, the vDisplay Manager software will be required for the operating system to automatically adjust the monitor’s orientation.

How do I enable 4K resolution with a 60Hz refresh rate via USB Type-C?

To enable 4K at 60Hz over USB, go into the OSD Setup Menu -> Select ‘"SB 3.1" -> Select "Turn Off".   * Using USB Type-C to display 4K resolution at a refresh rate of 60Hz requires you to turn off USB 3.1. ** Current only the following VP monitors support 4K at 60Hz via USB Type-C: - VP2785-4K  - VP3881

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