Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
Several ViewSonic LCD panels support both Landscape and Portrait modes. If your LCD panel supports this feature, you can switch modes by turning the screen as shown in the diagram below. To change the image on the Windows Desktop, follow instructions below: Open the Start menu and click "Control Panel." Click "Adjust Screen Resolution"...
If you are experiencing problems using HDMI input, suggest do the followings: Please check below on monitor: Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC. Please check below on PC: Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...
If the monitor turns on briefly, then turns off, check the following: Make sure the power cable is securely connected. Turn off the monitor, unplug the power cable for 15 seconds and plug the power cable back then turn on. Check the video cable and make sure it is connected on both ends securely. Reset the factory default ...
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684
1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.