Please check below: 1.Plesae refer to the user guide and adjust Aspect ratio with example below. 2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.
Usually this is related to unmatched output resolution setting and content. For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated. Please make sure to set recommended resolution by referring to this FAQ.
Please refer to the video in YouTube as below link. https://www.youtube.com/watch?v=OPZ-25Q-BAk
Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop and click Change screen resolution of the display. Under Display Resolution select Recommended resolution. A wi...
For Models: PA/PG/PX Series “Power On” and “Power Off” are separated as two (2) different buttons on the remote control. This is different from the PJD series.
Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They look similar to pixel defects on LCD displays. This cannot be fixed by the end user and must be sent in for service. Contact ViewSonic Customer Care to verify if your unit qualifies for warrant...
Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/
To locate the maximum or native resolution for a projector, there are a few places this can be found. We highly recommend using the native resolution for LCD displays as this will provide the clearest possible image from the device. Check the product page for your model on the Viewsonic website and you will see the native resolution displaye...
Make sure that you have set it to its native resolution. Check the user guide to determine what the native resolution of the display is and set it to the native resolution if the video source that is being used can support it. Digital signals (HDMI, DisplayPort) normally produce sharper images. If you are using a VGA or analog signal try to s...
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet. Although it may sound obvious, the adapter can become loose without even knowing. If it's not plugged in all the way, it can make it seem like the adapter is not working, but it may just not be getting power from the wall...