ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resolution on a computer running Windows 10. To change the resolution in Windows, do the following: Right-click on an empty area of the Windows® desktop. From the pop-up menu, select Di...
General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...
When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.
1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.
Please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. By default LED indicator will light up when the monitor is powered on. If no LED indicator lights up, please try another power outlet first. If above doesn’t help, please contact ViewSonic service center.
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage. If this did not occur in the past but appeared recently, please contact ViewSonic service center.