The AC adapter for the projector does not work

Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet.  Although it may sound obvious, the adapter can become loose without even knowing.  If it's not plugged in all the way, it can make it seem like the adapter is not working, but it may just not be getting power from the wall...

How to mirror an iPad or an iPhone screen to a projector?

There are 2 ways to mirror from iPad, iPhone (4 or later), or iPod Touch (4th Gen or later):   1. Use an Apple original "Lightning Digital AV Adapter" or "USB-C Digital AV Multiport Adapter" to connect your device to a ViewSonic projector. You might encounter no signal if you don’t use APPLE original adapter.   2.If your projector is equipp...

What devices support USB Type C video streaming on M1, M1+, M2 and X10-4K?

The USB Type-C port on your device must support DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type-C refers to the connector type, not the capability of the port itself, and please note that not all USB Type-C ports support video output (Video over USB Type-C). USB Type-C ports with any of the following symbols nearby will be...

What's the duration of Security Update Support for ViewSonic Consumer Projectors?

ViewSonic will offer security update support to the below consumer projector products in compliance with the UK’s Consumer Connectable Product Security Regime until the dates specified below. Product End of Support LS741HD/   VS19894/ CPD60HD/ HC60HD/ T60HD/ KL60HD/ V60HD/ LS741HDE/ LS741HDP/ LS741HDC/   LS751HD/ VS19337/ CPD42HD/ ...

Why am I unable to do wireless casting from my laptop via PJ-WPD-700?

For wireless casting via PJ-WPD-700, it's necessary to connect to an USB-C port of laptop/desktop which supports DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type C refers to the connector type, but not the capability of the port itself. Also, not all USB Type C ports support video output (Video over USB Type C). USB-C ports...

How to wirelessly mirror mobile phone/tablet screen to a smart projector?

Please follow below steps:   Connect your device and projector to the same Wi-Fi network.           2. On projector, go to Home > Screen Mirroring, there is projector's device name shown at the upper right               location. (e.g. "ViewSonic PJ-XXXX")          3.On your phone/tablet, do the following:   iOS: Access...

How to calibrate Auto Focus on M2e if the auto focus is not clear ?

The perception of clarity can differ from person to person if the result of auto-focusing is not up to the level of clarity that you wish it to achieve you could also try out manual focusing by following the instruction below: 1. Focus sensor design behavior        Focus sensor in M2e is designed to trigger manual focus control center...

Why is Netflix freezing after updating?

If Netflix is freezing after updating the application, please follow the steps below: Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application asking you to update, please press Cancel. If you have updated the Netflix application, please uninstall...

Why does the Netflix message "please make some updates" appear?

If Netflix message shows "Please make some updates", please follow the steps below:     Please make sure your Netflix application is downloaded from the ViewSonic application store. If a message appears in the Netflix application saying  "Please make some updates, To access all features,please update your browser, operating system, or d...

Why does my iPhone iOS 16.2 not work with wirelessly cast on smart projectors?

Some users may experience only a black screen being projected when trying to wirelessly cast from an iPhone with iOS 16.2 on a smart projector.   If this happens, please turn on and connect the projector to the Internet and wait for the projector to automatically connect to the ViewSonic server and update. Note: Please wait at least 30 minu...