How to wake up IFP7560 from Sleep mode when connected to notebook?

There are some suggestions:   1.If IFP is under Sleep mode, please re-plug HDMI cable.   2.If IFP is on, turn windows to Hibernation (S4) mode, then IFP to Sleep mode. Wake up notebook then IFP will be awaken.

How to upgrade firmware on IFP8650/IFP7550/IFP6550/IFP5550?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. A USB update is used when OTA (over the air) update is not a viable option or a complete re-flash of the firmware is required. Firmware files can be loc...

How to disable ECO Mode on IFP XX50-2?

1. Enter the Android Settings menu (use the settings button on the unit or press Menu on the remote); if you use the setting button on the unit you will need to click the icon below: 2. Then select Other Settings. 3. Select On or Off.

How can I use remote control to freeze IFP5550/IFP6550/IFP7550/IFP8650 screen?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. On IFP 50, 50 Gen 1, 50-2, 50 - Gen 2 , 50-2EP and 70 models, you can press remote control S.MODE button.   On 50-3, 50- Gen 3 an...

Can I use a 7 meters USB cable to connect USB touch to my IFP display?

According to USB 2.0 SPEC, the maximum USB cable length is 5 meters and that’s why we provide one 5 meters USB cable along with IFP display. If you need a USB cable longer than 5 meters, please use self-powered USB hubs or active (repeater) cables.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

Is it possible to display the resolution at 800x600 on whole screen with the same image quailty?

To obtain better image quality, please set the resolution at least at 1920x1080.

Is there any recommended RS232 software to control IFP7550 by ASCII command?

You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.

What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room.  For example, students in elementary schools will have a lower average height compared to high school.  Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...