Please refer to below table: Model Qty Native Resolution VP2468 4 1080P VP2468a VP2768 VP2768a VP2785-2K VP2771 VP2775 2 2*1440P 3 1*1440P+2*1080P
As of Dec. 8 2020, below VP models support Auto Pivot function. VP2458, VP2468, VP2468a, VP2768, VP2768a, VP2785-4K VP2768-4K, VP2785-2K, VP2771, VP2775, VP3268-4K. Please refer to below steps to enable the function. 1.Download and install vDisplay Manager. 2.Follow UG for connection and setting. 3.Enable DDC/CI in monitor OSD to...
Please make sure to connect PC to the DisplayPort input instead of the DisplayPort output port on the monitor. If your graphic card is capable of DisplayPort 1.1, please follow these steps and adjust monitor setting: “Menu >> Setup Menu >> DisplayPort 1.2 Off”.
Please make sure to use “FW_Update_Tool_v1.08”. Please follow the step by step instructions below to resolve the problem. When the program is initialized, the error message shown below will appear. A Windows error message might also pop up few seconds later. Please close the program and the error messages, then follow the in...
This is a normal occurrence for In-Plane Switching (IPS) monitor panels. The longer an image is left static on the screen, the more noticeable image retention will be. In order to prevent image retention, enable the screen saver function on your monitor so that images are not static on your screen for extended periods of time.
There are 2 ways: 1.On Monitor, please navigate to OSD -> Setup Menu -> Information, where you will see your current firmware version. **For VP2468 versions M001 and M002, this function is not supported. If the firmware version is not present in the Information page, please update to version M010 or later. 2. On PC/Laptop, you ...
The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby mode”, but all other ports will only charge devices while the display is “on”. As of Dec. 11 2020, VP models support standby model with charging function via 2.1A USB port of monito...
You can refer to this article to identify the port of your Mac device. Identify the ports on your Mac 1.Mac with Thunderbolt 2: Please use a mini DisplayPort cable to connect between your Mac to VP monitor’s mini DP or DP input. 2.Mac with Thunderbolt 3: Please use a Thunderbolt 3 or USB Type-C cable capable of DP ALT mode betw...
The monitor’s OSD pivot function is only effective for the OSD window itself. Additionally, the vDisplay Manager software will be required for the operating system to automatically adjust the monitor’s orientation.
The Auto-Pivot function uses DDC/CI to communicate with the monitor. Please make sure not to turn off the monitor’s DDC/CI option in the OSD menu when you are using the Auto Pivot function.