FAQ
Q:How do I switch between pen modes?
A:Tapping on the back of pen with your finger switches the pen from iPad mode (green light) to Capacitive mode (blue light).
Q:What do the different color lights mean?
A:When in use:
Green light: iPad mode
Blue light: Capacitive device mode
When Charging:
Constant red light: Charging
Flashing green light: Low power
*The light will turn off when the stylus is done charging
Q:How do I replace the nib?
A:To remove the tip, unscrew it in a counter-clockwise direction. Place the tip upright facing upwards. Remove the old nib then insert the new nib into the barrel of the pen. Screw the tip back in a clockwise direction to secure.
Q:Why can’t I connect my ViewStylus ACP501 to my iPad?
A:It is possible that your iPad is paired with another stylus (Apple Pencil or other stylus). Please go to settings and disconnect by tapping "Forget this Device" on your iPad. Your ViewStylus does not need pairing, but make sure that you select the correct mode (green light for iPads, blue light for other touch-screen devices).
Q:How long does the ACP501 take to charge?
A:A full charge takes about 1.5 hours from 0% and will last for up to 11.5 hours of constant use.
*Note* A 10-minute charge is all it takes for around 1 hour of use.
Q:Pourquoi le rejet de la paume ne fonctionne-t-il pas sur ma tablette ?
A:L'efficacité du rejet de la paume peut varier en fonction du dispositif de tablette spécifique. Assurez-vous que la fonction est activée dans les paramètres ; si cela ne fonctionne toujours pas, cela suggère que la tablette ne prend peut-être pas en charge le rejet de la paume.