Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...

What to do when image is pixelated?

Set the resolution higher. Test the monitor on a different computer to isolate the problem.  Please follow the instructions below on how to change the resolution on a computer running Windows 10.   To change the resolution in Windows, do the following:  Right-click on an empty area of the Windows® desktop.  From the pop-up menu, select Di...

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

How to Enable 180Hz Refresh Rate on my ViewSonic monitor?

To enable 180Hz refresh rate on your monitor, you need to turn on Overclocking in the monitor's On-Screen Display (OSD) Menu. After turning on Overclocking, you then can set the refresh rate to 180 Hz under your computer's “Display” settings. For example, in Windows go to Settings > System > Display >  Advanced display to set the refr...

How to output video at 120Hz from PS5 or Xbox Series X/S to ViewSonic monitors?

The new gaming consoles from Sony and Microsoft support video ouput up to 120Hz. Please follow below instructions to enable 120Hz on your console. <PlayStation 5> 1. Open "Settings". 2. Select "Screen and Video". 3. Select "Enable 120 Hz Output" in "Video Output". 4. Select "Automatic" in the pop-up menu. ...

How to enable AMD FreeSync?

To use AMD Freesync, there're some requirement with graphics cards, graphics drivers and certified monitors. 1. A compatible GPU with a DisplayPort connection. Compatible GPUs include all AMD Radeon™ graphics cards beginning with Radeon™ HD 7000 Series, released in 2012, and all newer Radeon consumer graphics products.Other GPUs, such ...

How to Connect an iPhone to VA1655

The VA1655 monitor can accept Type-C and Mini HDMI video input. However, currently there is no direct Type-C video adapter for iPhones. You will need to purchase the iPhone HDMI adapter separately, and then use the HDMI-Mini HDMI adapter cable (VA1655 standard cable) to output to VA1655.

How can I select 165Hz on XG2703-GS?

You can navigate to manual Image adjust on OSD menu.   Select Overclocking -> 165Hz.    

Can I Calibrate my sRGB or AdobeRGB monitor’s Luminance value below 80cd/m^2?

Can I Calibrate my sRGB or AdobeRGB monitor’s Luminance value below 80cd/m^2?   NO

Why does brightness go down on VP2785-4K while calibrating?

Why does brightness go down on VP2785-4K after calibration?   Because on VP2785-4K, Energy saving is set to ON by default for power saving.     Please turn off the Energy saving to OFF and proceed with calibration.

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