Your ViewSonic monitor must be set to the Main display. To verify this please follow the steps below: 1. Right click on your desktop and select “Display Settings”. 2. Click on the display number at the top that you want to make the main display and check the “Make this my main display box” under Multiple displays. 3. If th...
ViewSonic XG2401/XG2402/XG2701/XG3202-C can support the resolution 1920x1080@144Hz in HDMI. However, to enable 1920x1080@144Hz, there'll be some requirements except for the monitor. 1. Graphics card/Laptop: Must support HDMI 1.4 output with 340MHz pixel clock or HDMI 2.0 output capability. 2. HDMI cable: It's suggested to connect...
Please refer to this FAQ section 1 and set to recommended display resolution.
This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table about ECO mode and power consumption ratio. ECO mode Power consumption ratio Standard 100% Optimize 85% Conserve 70%
If the image doesn’t fit the screen, please do the following: 1.Check the applied resolution to make sure that they match the settings recommended in the user guide. To check the resolution in Windows: (1)Settings > Display > Click on the display that user wants to change the setting (2)Change the display resolution for ...
1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the computer. Allow 10-15 seconds for the computer to recognize the external webcam. Please do remember to connect the video signal cable between monitor and computer. NOTE: This method will ...
You can refer to this video. 1. Lay the monitor unit face down on a flat surface, using the soft bag received or a soft material to avoid damaging the screen. 2. Insert and align the Neck of the stand (Do NOT attach the base to the neck) into the stand slot on the display. 3. Firmly push the neck into the slot while securing t...
MPRT and FreeSync are incompatible with each other because: MPRT will KEEP the refresh rate at a high and constant point. FreeSync will CHANGE the refresh rate continuously in a range between the minimum and maximum rate of the monitor. Therefore, all ViewSonic monitors that have MPRT(1ms) and FreeSync are not able to have both functio...
Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE
Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate. You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE If possible, please connect monitor to another device with different input. If above doesn’t help, please contact ViewSo...