Paraguayan Soccer Show Revamps Broadcast with
ViewSonic ViewBoard Interactive Displays
COMPANY
Los Analistas del Fútbol de Primera is a long-running Paraguayan TV show
that dives deep into the world of soccer. Aired live every Sunday at noon on
C9N, the program features sports journalists, former soccer players, and even
audience participation to analyze matches and keep viewers up-to-date on all
things fútbol. This year, Los Analistas del Fútbol de Primera celebrated its 20th
anniversary and was recognized as the Best Sports Over-the-Air TV Program at
the Paraná Awards. C9N is a free-to-air channel known for its news programs.
“The ViewBoard IFP6550 display is a game-changer for Los Analistas del Fútbol
de Primera. It’s allowed us to take our tactical match analysis to a whole new level
with interactive graphics and real-time engagement with viewers. It’s a fantastic
tool that’s truly transformed the way we present the beautiful game.”
— Marcelo Burgos, Sports Reporter, Los Analistas del Fútbol de Primera
THE CHALLENGE
Modernize the TV broadcast after 20 years on the air
Previously, Los Analistas del Fútbol de Primera relied on a static, third-party managed display for match analysis. This limited their ability to dynamically interact with graphics during the show. Reporters and guests were stuck using pre-loaded graphs, unable to make live modifications to explain plays in detail.
To address this limitation, the program sought a more versatile solution. Ideally, the new system would allow for real-time analysis of tactics discussed by the panelists, alongside the ability to engage with viewer comments live.
THE SOLUTION
ViewBoard IFP6550 65” interactive display
myViewBoard software
The soccer show required a screen that offered greater interactivity. This meant analysts and guests could visually represent concepts by:
Creating on-the-fly graphics: Examples, situations, and plays could be drawn live.
Modifying player positions: Players could be added, removed, and repositioned on the field to illustrate strategies.
The ViewSonic® ViewBoard® IFP6550 interactive display became a game-changer. With the included myViewBoard® software, reporters can now easily sketch tactics, strategies, and match analyses directly on the screen at the end of each program. This eliminates the previous limitations of static pre-loaded graphics and allows for dynamic interaction, deletion, and recapture of ideas.
Furthermore, the program’s interactivity extends beyond the on-screen graphics. Viewers can participate by sending live messages through Instagram, X and WhatsApp. These messages are displayed directly on the screen, allowing the hosts to read and respond live, creating a much more dynamic and engaging experience.
“The ViewSonic IFP6550 display is a game-changer for Los Analistas del Fútbol de Primera,” said Marcelo Burgos, a sports reporter for the program. “It’s allowed us to take our tactical match analysis to a whole new level with interactive graphics and real-time engagement with viewers. It’s a fantastic tool that’s truly transformed the way we present the beautiful game.”
RESULTS
The TV show was transformed into an interactive and participatory program, boosting engagement with its audience
Reporters can now easily sketch tactics, strategies, and match analyses directly on the screen
Eliminated the previous limitations of static pre-loaded graphics and allowed for dynamic interaction, deletion, and recapture of ideas
The IFP6550 display breathed new life into Los Analistas del Fútbol de Primera. This interactive touchscreen display transformed the show into a dynamic and participatory experience. Viewers are no longer passive observers; they can now actively engage with the program.
Marcos Paredes, ViewSonic’s Territory Manager for Argentina, Uruguay, and Paraguay, expressed his satisfaction with the project. “We’re thrilled to have provided our IFP6550 Interactive Displays for Los Analistas del Fútbol de Primera,” he said. “At ViewSonic, we’re committed to delivering user-friendly solutions that empower our customers to achieve their goals.”
Electrical Contractor Gains Updated Conference Space and Outstanding Clarity with ViewSonic® 135-inch Direct View LED Display
COMPANY
Headquartered in Santa Fe Springs, California, CSI Electrical Contractors
has been a leader in highly technical and innovative electrical design and construction since 1990. Their team of consultants, engineers, project managers, tradespeople, and professionals deliver the best solutions to customers’ greatest electrical engineering and construction needs. With the resources and expertise to handle any commercial, industrial, or one-of-a-kind challenge in aerospace, education, healthcare, biotech, pharmaceutical, entertainment, hospitality, manufacturing, retail, and more, CSI services include electrical construction, technology solutions, and alternative energy, where
CSI is regarded as a premier provider of energy development, installation, and maintenance.
“Given the type of work we do, detail is critical. The ViewSonic Direct
View LED display delivers the crystal-clear images our engineers need to showcase project plans and spreadsheets to customers. The brightness and color are also outstanding. We haven’t heard anything negative about the screen. Everything they throw at it presents well.”
— Guy Coria, CSI Director of IT
THE CHALLENGE
Replace outdated projection system
Upgrade conference room for VIP customers
The CSI Solar Group conference room had been causing headaches for years. Along with an aging projector system, the original installed equipment never quite worked as intended. More than one AV company failed to find a solution, and the patience (and money) to chase a fix ran out. Things changed when the company began working with larger customers on bigger projects.
“Our business in Solar took off, and we began getting bigger projects and more customers,” said David Pelayo, CSI director of HR and technology. “The budget for this division increased, and our new AV partner Avidex finally figured out the problem.”
At that point, said Pelayo, the team decided to change up the technology entirely. With a bigger budget to work with, and huge solar farm companies looking to partner with them, the decision was made to install a large LED screen as the room’s visual focal point.
“We wanted to create a conference room that reflected the size and scope of the business,” said Pelayo. “Avidex presented us with options and LED displays in the 86-inch to 98-inch size range were the sweet spot in terms of price.”
THE SOLUTION
ViewSonic 135-inch Direct View LED display
Among the brands under consideration, the team gravitated toward the ViewSonic® CDE9830 98-inch commercial display. Not only did it offer everything needed to easily support content sharing and collaboration, they were familiar with the brand.
“We began purchasing ViewSonic monitors for our employees about two years ago,” said Guy Coria, CSI director of IT. “The price of our existing brand had gone up, and the quality had declined. The other brand we looked at didn’t perform to our standards. The ViewSonic desktop monitors did.”
Employees have been very satisfied with the ViewSonic monitors, said Coria, adding that feedback on the color and clarity had been particularly positive.
“Because we knew ViewSonic is a great brand in terms of quality, performance and price, we reached out to them to look at their large conference room displays,” said Ruben Estrada, CSI network administrator. “When we got to the ViewSonic showroom and saw the Direct View LED display, we all fell in love with it and didn’t want to consider anything else.”
It wasn’t just bigger, added Pelayo, the ViewSonic 135” Direct View LED display was ideal for creating a high-impact space for the Solar Group to hold its most important customer meetings. It further provided an all-in-one solution with easier front-of-screen maintenance, along with outstanding color and detail.
RESULTS
The sleek display provides an upscale, modern look
Content is crisp and clear, including spreadsheets and CAD drawings
Feedback from users has been universally positive
At over a year since the ViewSonic Direct View LED display was installed, the team has heard nothing but positive feedback from the Solar Group users.
“Given the type of work we do, detail is critical. The ViewSonic Direct View LED display delivers the crystal-clear images our engineers need to showcase project plans and spreadsheets to customers,” said Coria. “The brightness and color are also outstanding. We haven’t heard anything negative about the screen. Everything they throw at it presents well.”
As is typical with AV installations, there were a few bumps along the way. A few parts were delayed, pushing back the initial timeframe; a panel was installed upside down; and the color matrix required adjusting.
“We’re very meticulous, and we asked to have the color coordination adjusted,” said Pelayo. “The ViewSonic tech team came in and dialed it in really well. They were terrific to work with.”
All in all, the installation process went smoothly, the team agreed, including righting the upside-down panel.
“We used the vacuum tool to remove and re-insert panels,” said Pelayo. “We were nervous at first about damaging them, but they’re actually very durable and resilient. It was easy to do.”
Looking back over the experience, the CSI technical and IT team concluded that ViewSonic lived up to its brand reputation, both in product quality and customer experience.
“Our ViewSonic rep, Steve Rodriguez, is a great guy and worked with us closely to ensure that our needs were met,” said Pelayo. “Whether it’s desktop monitors or big-screen conference room displays, the ViewSonic products we’ve tested and used are top-notch.”
ViewSonic Elevates Event Experience for Bankstown Sports Group with 135” Mobile Direct View LED Display Solution Kit
COMPANY
Bankstown Sports Group is a leading actor in Sydney’s hospitality industry. With over 100,000 active members and 13 dining and entertainment venues, it recently opened the Lady Banks Rooftop, a new premium rooftop bar with panoramic views over the city’s skyline.
“We wanted something that could be moved in different locations. We had never seen anything like the ViewSonic All-in-One Direct View LED Display Solution Kit before. When we walked past and saw someone folding the screen – we knew it was the right one for us.”
— Joseph Succar, IT Manager at Bankstown Sports Group
THE CHALLENGE
Offer a unique viewing experience of the Melbourne Cup Race to establish the Lady Banks Rooftop as a local key venue
Accommodate different spaces within the rooftop bar, and other locations for events, without permanently installing display equipment in each
Set up and operation of the display needs to be handled by the staff to save cost, time, and effort
The Lady Banks Rooftop opened in October 2022. In a complex time for the hospitality industry, Bankstown Sports Group was looking to establish its new rooftop as a key venue in the Southwest Sydney area by hosting a public viewing of the Melbourne Cup Race, one of Australia’s biggest sports events.
The Lady Banks Rooftop features an open-plan space with both indoor and outdoor seating. As the bar is bathed with lots of natural light, using a traditional projector or a large TV screen to broadcast the event would provide poor visibility and a negative viewing experience. Moreover, the venue manager didn’t want to disturb the arrangement of the space with a fixed installation as it would only be used on special occasions.
Since it already regularly hosts events, Bankstown Sports Group preferred to avoid expensive rental equipment. It was looking for a display solution that could be installed easily, at will, without requiring external installers, while still providing an outstanding viewing experience.
THE SOLUTION
The ViewSonic® LDS135-151 is a 135” All-in-One Direct View LED Display Solution Kit offering instant use and an outstanding audio-visual experience
The screen can be folded to save space, making it easier to move, store, and securely transport in the included flight case
Wireless content sharing enables quick and seamless multimedia broadcasts without the need for additional equipment
After careful consideration, Bankstown Sports Group decided to invest in a ViewSonic® LDS135-151 All-in-One Direct View LED Display Solution Kit. Boasting a 135” display, this ready-to-use solution is designed to provide large audiences with a big-screen experience. With all components integrated into the device, the display can be operated by anyone without requiring extensive training, sparing time and effort. With its foldable screen and omnidirectional wheels, the LDS135-151 can easily be moved within a room. Delivered pre-assembled in a flight case, it is convenient to transport between floors or from one location to another. The 135” frameless screen provides outstanding luminosity and true-to-life colors, enhanced by the greater visibility offered by the array of LEDs. Broadcasting sports games or shows only takes seconds thanks to the built-in OS and Wi-Fi, enabling wireless content sharing without the need for any additional equipment.
THE RESULTS
The LDS135-151, the first foldable All-in-One Direct View LED display in Australia, enchanted guests and made the event a huge success
The solution kit has since been used at different Bankstown Sports Group venues, with set up and operation handled with ease by the staff
When not used during events, the marketing team promotes upcoming shows and activities on the screen
The LDS135-151 All-in-One Direct View LED Display Solution Kit helped make the Lady Banks Rooftop event a huge success. Unfolding the screen just when the race was about to start elicited surprised gasps from the guests. The huge display enabled all attendees to experience a live broadcast like never before. This exceptional viewing experience helped establish the Lady Banks Rooftop as a premium venue.
After the success of the first public viewing at the Lady Banks Rooftop, Bankstown Sports Group could easily transport the solution kit to other venues and use it while hosting other events, such as the FIFA World Cup games. During sporting downtimes, the marketing team would repurpose the Direct View LED display to promote upcoming events. Considering all the advantages the display provides for both event hosting and marketing efforts, Bankstown Sports Group is currently planning on acquiring more units for its other venues, including larger wall-mounted All-in-One Direct View LED displays.
With a footprint that spans the Southeast United States, RJ Young is an industry leader providing technology solutions that power businesses. The company helps small to enterprise-level organizations transition into modern workplaces and increase productivity with comprehensive managed IT solutions, office equipment and technology, business process outsourcing, and digital communications. After more than 60 years in operation, RJ Young is a proud workplace to more than 650 team members, serving organizations in more than 30 sales and service locations across nine states. The company is known for being anchored to its core values of honoring its people, customers, and communities.
“Our partnership with ViewSonic is over the top. The product is good, if not better, than what else is available and at an outstanding price point. ViewSonic also had the support, quick turnaround, and good relationships that we wanted to allow us to quickly satisfy our customers’ needs.”
— Destin Echols, RJ Young Technology Solutions Architect
THE CHALLENGE
Meet customers’ changing needs for interacting and working with more distributed workforces
Provide interactive meeting and video conferencing technology that was compatible with Microsoft Teams Rooms to support the needs of remote workers
Have products on hand and installed at its own headquarters for demonstration purposes
Founded in 1955, RJ Young was an established leader in delivering copiers and printers – along with a “We Make It RightTM” guarantee – to businesses across the southeastern United States. In 2020, the company and its customers alike found themselves suddenly inhabiting a changed business landscape.
“When Covid hit, everything shifted for us and for our customers,” said Destin Echols, RJ Young Technology Solutions Architect. “Our customers needed support to do business with a much more distributed workforce. To our leadership’s credit, they took a hard look at our customers’ business needs and how they were changing, and determined what we could do to meet those evolving needs.”
The ability to effectively connect, communicate, and interact with remote workers had become a major pain point for RJ Young’s customers. A critical part of the company’s new focus was the need to be able to provide interactive meeting and video conferencing technology to support the needs of remote workers.
“Now we had to quickly pivot to respond to the sudden changes and challenges that our customers faced,” said Echols. “Interactivity was going to be key. Everyone was already accustomed to the interactivity offered by their smartphones and iPads. We wanted to deliver that to our customers in a way that would facilitate collaborative in-person meetings, and as well as bring together remote and on-site participants.”
THE SOLUTION
Implementation of ViewSonic® ViewBoard interactive displays into its product lineup
Responsive and packed with features, ViewBoard displays were also intuitive, easy to use, and had a great price tag
The 105-inch 21:9 ViewBoard IFP105S was installed at RJ Young headquarters in Nashville, TN – becoming the country’s first installation of this groundbreaking product
Before taking on the role of Technology Solutions Architect at the RJ Young Corporate Office in Nashville, Echols had worked in technology for a decade. That experience led him and his team to question how RJ Young customers would benefit with this type of technology.
Around that time, Echols met ViewSonic Channel Account Manager, Matt Hurley, who showed him the ViewSonic line of ViewBoard® interactive flat panel (IFP) displays.
“We were very impressed with the ViewSonic ViewBoard displays, which were responsive and packed with features, while also being intuitive, easy to use, and having a great price tag,” said Echols. “As we worked with ViewSonic, we became even more impressed with the way they do business. The support they offer is outstanding. In the early days, we had a massive learning curve, and when we had questions, someone at ViewSonic always picked up the phone and had answers for us.”
RJ Young made the decision to partner with ViewSonic to fulfill its customers’ display needs, including commercial displays, digital signage, interactive displays, desktop monitors, and projectors. The rest, as they say, is history.
“Our partnership with ViewSonic is over the top,” said Echols. “The product is good, if not better, than what else is available and at an outstanding price point. ViewSonic also had the support, quick turnaround, and good relationships that we wanted to allow us to quickly satisfy our customers’ needs.”
THE RESULTS
ViewBoard displays provided interactivity and visibility for customers’ virtual meetings
myViewBoard software made it easy to manage ViewSonic displays across the entire region
Ultimately decided to partner with ViewSonic to fulfill its customers’ complete display needs, including commercial displays, digital signage, interactive displays, desktop monitors, and projectors
During the work-at-home days of the Covid pandemic, adding ViewSonic ViewBoard interactive displays to the RJ Young lineup proved to be a wise decision.
“It was easy to show our customers how the ViewBoard displays could help them navigate the changing business landscape,” said Echols. “Not only did the displays provide interactivity and visibility for virtual meetings, they were also a logical extension to the way business had been evolving pre-pandemic.”
“I tell my customers that the ViewBoard interactive display is a common-sense extension of how they already do things, and it all revolves around interactivity,” he said. “Everyone is on a cell phone, which you can show to one or two people. The next step up from that is an iPad or a touchscreen PC, but you’re still limited to the few people that can gather around and see it. The natural extension, if you want five, 10, or more people to see and interact with content, is to throw it onto a giant TV touchscreen.”
Most of the time, his customers say, ‘Yes! That makes sense. That’s exactly what I want!’
Today, RJ Young is both a ViewSonic reseller and customer. The company has installed solutions for their customers using virtually every model in every category of ViewSonic product. They also rely on ViewSonic ViewBoard interactive displays to facilitate meetings in their own conference rooms.
“Every one of our 30-plus offices has at least one ViewSonic CDE display and one ViewBoard interactive display,” said Echols. “The quality and interactivity provide amazing functionality for our all-hands meetings, sales meetings, and breakout sessions. Also, we love the myViewBoard software, which makes it easy to manage our ViewSonic displays across the entire region.”
Echols can easily troubleshoot any situation using the myViewBoard ManagerTM software.
“I can turn on their conference room display – no matter where it is – add a welcome screen with the company’s logo, drop in any other content they need,” he said. “We don’t have to send our IT resources, and no one has to worry about whether there’s someone tech savvy in office. We can remotely manage the device, and it’s been fantastic for us.”
The duality of being a ViewSonic customer and reseller comes in handy.
“It’s ideal to have the products in use and available to demo,” said Echols. “If a customer comes in and asks to see the technology we’ve installed for other customers, we can simply take them to our conference room.”
The most recent installation is the 105-inch ViewBoard IFP105S interactive display with ultra-wide 21:9 aspect ratio. To showcase this flagship product and gain its ultra-wide benefits for themselves, RJ Young installed this 105-inch 21:9 ViewBoard in the conference room at their Nashville headquarters.
“I’m proud to say that our conference room was the first US installation of this groundbreaking product, and we have been thrilled with how much the added screen real estate has increased visibility and efficiency in our meetings,”
said Echols. “The ability to cast multiple devices for collaboration and have a picture-in-picture view with different sources is extremely handy when checking jobs and designs against alternate versions. The annotation and tools are invaluable when we are marking up plans, doing systems designs, troubleshooting with customers, and when working internally on any number of tasks from HR to marketing.”
“We often work in collaboration with customers to review building plans, work out locations for their equipment, and show them how it will function in their space,” said Echols. “We use the 105-inch ViewBoard display to work with the customer to design their ideal office space and working environment, and the fact that we are using the same technology at our office speaks volumes.” Soon after their own installation, RJ Young brought the ultra-wide interactivity of the 105-inch ViewBoard display to several customers.
“For us and for our customers, the ViewSonic ViewBoard displays are an outstanding standalone meeting platform,” said Echols. “The 105-inch ultra- wide model takes it to a whole new level, with added space for more effective viewing and content organization, along with support for the Microsoft Teams Room Front Row layout, which delivers a natural and efficient digital meeting experience.”
APPENDIX
Additional ViewSonic Solutions from RJ Young
While ViewSonic ViewBoard interactive displays are the most popular products among his customers, Echols noted that RJ Young has provided customers with solutions using pretty much every product made by ViewSonic. These range from desktop monitors and conference room displays of all types and sizes, to digital signage, and massive Direct View LED displays, and their customers couldn’t be happier with the results.
“Feedback from customers about their ViewSonic products has been excellent,” said Echols. “I recently installed ViewSonic ViewBoard interactive displays and CDE commercial displays using myViewBoard Manager for a large non-profit company, and they just called saying that they wished they had done this installation sooner.”
Of course, he added, as with any supplier, there have been small and infrequent mishaps, like a product damaged in shipping, or the time a board arrived from the factory with a problem. Both were blips on the radar, with ViewSonic immediately replacing the products and making things right.
“We’ve never had a problem that resulted in an unhappy customer,” he said. “ViewSonic is always there for us, making sure our customers are satisfied.”
With ViewSonic’s many product lines to work with, Echols said that he enjoys offering customers everything from basic conference room setups to, “how creative do you want to get?” installations.
Recently, he worked on several projects that made use of the ViewSonic CDE30 commercial displays, which allow for vertical orientation. In one project, the company asked RJ Young to install three displays in a vertical array that ended up looking like windows on a cruise ship. At a local courthouse, Echols helped his customer develop a solution that would segment the content to be seen by the judge, jury, or audience, which included two ViewSonic 65-inch CDE6530 commercial displays hung from the celling to provide the judge with a private view of content. Another display was hung facing the audience, while a ViewSonic ViewBoard interactive display was used to mirror court documents and facilitate zoom calls.
Another recent and “really cool” installation Echols facilitated was for Lenoir- Rhyne University in Hickory, North Carolina.
“The auditorium had concave walls, which made things tricky. We ended up putting a ViewSonic projector in the center with two ViewSonic 135-inch All-in- One Direct View LED displays on either side,” Echols said. “We made a custom frame to straighten out the wall behind the Direct View LED displays, which ViewSonic helped with quite a bit. Content could be programmed to flow from one side to the other, across all three sections, for example showing a wave crashing across them. It was stunning.”
Three years into the partnership, RJ Young has installed ViewSonic products across most of the industries it serves, including higher education, enterprise, and retail. Along with the certainty that ViewSonic hardware will deliver the quality, features, performance, and longevity to fully meet their customers’ needs, Echols said that ViewSonic’s myViewBoard Manager software has been a boon to customer satisfaction.
“We know from our own experience how beneficial the myViewBoard Manager is for remote management of a suite of displays,” said Echols. “We believe in it so much that we include it in every relevant quote, making it an opt-out scenario for customers.”
Ultimately, what makes the partnership with ViewSonic stand out, is the company’s unparalleled service and support, said Echols.
“In every way, before, during, and after a sale, ViewSonic fully supports us,” said Echols. “Matt Hurley is one hundred percent a full member of our team. He joins us at conferences and on customer calls. He does training with us – such as when a customer’s team isn’t sure how to use a display after an installation – and he’s available every day for us. We also get great professional development support for our education customers from ViewSonic folks specialized in that area.”
Circling back to where it all started, Echols recalls that when everything changed in 2020, the team at ViewSonic was integral to helping them quickly acclimate.
“It was all new to us, and we didn’t quite know what we were doing,” he said. “We had to figure out what parts and pieces we need to go with which types of installations. ViewSonic walked us through it all and made sure we had what we needed. They even helped us get in place our systems and people that we needed to support their product lines.”
Because of this support, Echols noted, his company has been able to extend their “Make It Right” guarantee to ViewSonic product installations.
“Part of our history with copiers was our ‘We Make It Right’ guarantee,” he said. “If someone on our team messes something up, we’re going to fix it. If there’s a problem, we’re going to fix it. Because of the support ViewSonic has extended to us on the technology side and on the back end, we’re able to offer this same guarantee for our AV hardware and software.”
Team Honda Enhances Supercross Performance Review
and Brand Impact with ViewSonic Displays
COMPANY
Honda Powersports is an American Honda Motor Company brand and the sole distributor of Honda motorcycles, scooters, ATVs, and Side-by-Sides in the United States. The Honda Power Sports & Products business unit conducts the sales, marketing, and operational activities for these products through independent authorized Honda retail dealers. Formed in 1982, Honda Racing Corporation (HRC) is a racing division of the Honda Motor Company and is responsible for Honda’s motorcycle racing activities, including AMA Supercross motorcycle racing. Honda Racing Corporation encompasses both the management of motorcycle and teams throughout the world and the development of racing motorcycles.
“It was a big improvement over what we were doing in the past, which was a simple fabric banner. The ViewSonic display was much more attention-grabbing. At every event people would go up to it and see what it’s all about.”
— Jose Monge Jr, Red Rider Program Coordinator for American Honda Motor Co.
THE CHALLENGE
Add brand impact at events with mobile digital signage
Improve the visual quality of performance reviews
A newer version of motocross (MX), Supercross (SX) brings dirt bike racing indoors, delivering high-energy stadium events with an easy view of the action. Seven manufacturers currently create the motorcycles that compete in the American Motorcyclist Association (AMA) Supercross Championship, which consists of 17 rounds held in venues across the U.S. and Canada. At each event, brands vie for attention from fans in sold-out stadiums. Each motorcycle maker sponsors a team, and the riders themselves are one of the biggest marketing platforms.
To further showcase the Honda Racing Corporation (HRC) and the Honda Motorsports brand, Team Honda highlights its pit and riders with retractable fabric banners in the arena. Recently, a fan with insight into digital signage proposed an enhancement, while also suggesting an improvement to the team’s performance review system.
“We bring a team trailer truck to the events and after warm ups, qualifiers, and races the coaches sit with the riders and review their performance,” said Red Rider Program Coordinator for American Honda Motor Co. Jose Monge Jr. “It’s just like any premier-level sport, like football players going over their plays.”
To enable this rapid, on-site review, Team Honda staff haul monitors and video equipment to each event. The quality of those monitors, they were to discover, could make a notable difference.
THE SOLUTION
ViewSonic CDE5010 50-inch digital display with 4K Ultra HD resolution
ViewSonic ELITE™ XG320Q 32-inch 1440p gaming monitors with 175Hz (OC) refresh rate and 0.5ms (MPRT) response time, PureXP motion blur reduction and 99% sRGB coverage and 99% Adobe coverage
An unexpected encounter introduced Team Honda to new ways to improve both their on-site messaging and digital performance reviews.
Many Supercross fans like to enhance race day with a pit pass, which allows them to mingle with riders, mechanics, and motorcycles, and experience the energy that surrounds Supercross competition. This was where Monge and his team met Jeff Volpe, President of ViewSonic Americas.
“He saw the monitors we were using to review practice rounds and introduced himself,” said Monge. “He told us, ‘I’m in the monitor business and our monitors can do a better job for you than what you’re using now.’”
Volpe recommended the ViewSonic ELITE™ XG320Q 32-inch gaming monitor, which delivers ultra-smooth images, rapid response time, and a wide color gamut ideal for viewing the intricacies of fast-paced Supercross rides.
Next, Volpe suggested that Team Honda try a rolling promotion to draw attention to both companies’ brands, using two ViewSonic CDE5010 displays housed in weather-proof rolling cases.
Jeff is a terrific Supercross fan,” said Monge. “He’s enthusiastic about Honda racing and we were thrilled to implement his ideas.”
THE RESULTS
Performance review visuals are more crisp, clear, and vibrant, with no lag or ghosting
The 2023 AMA Supercross Championship series began on January 7th at the Angel Stadium of Anaheim. Among the excitement and hype, the HRC riders and Team Honda support staff spent many more serious moments reviewing warm ups on the new ViewSonic monitors. Later, between the qualifiers and heats, the performance reviews became even more critical. The visuals, said Monge, were noticeably better.
“Right away it was clear from looking at them that these are premium monitors,” said Monge. “The images are very crisp and clear; it also helps for us that they’re lighter weight, since we move them around a lot.”
The vibrant 50-inch displays in their rolling cases paired perfectly with the energy-filled scene. A video loop ran an alternating series of Honda Powersports and ViewSonic messaging, along with a QR code linking to the “ViewSonic-Honda Gear Up Giveaway” prize lottery.
“It was a big improvement over what we were doing in the past, which was a simple fabric banner,” said Monge. “The ViewSonic display was much more attention-grabbing. At every event people would go up to it and see what it’s all about.”
The display accompanied Monge and the HRC team to each of the 17 Supercross rounds that year, running for upwards of eight hours each day. The displays and cases held up beautifully, said Monge, even in the occasional rainy weather they encountered.
The season wrapped up on Saturday, May 13th at the Salt Lake City Rice-Eccles Stadium, with Team Honda rider Chase Sexton taking the number one spot, giving Honda its first Supercross Championship in 20 years. A coincidence perhaps, but the crystal-clear performance reviews and added audience hype brought by the ViewSonic displays couldn’t have hurt.
Splitsville Delivers a 21st Century Entertainment Experience Using ViewSonic® Large Format Displays and Projectors
PROFILE
Splitsville Entertainment is an expanding Canadian chain of bowling and entertainment centers that provide an innovative, immersive experience for patrons. The Splitsville concept was created in 2006 with a mission to transform bowling into an engaging entertainment-focused experience that would attract the interest of a younger, tech-savvy customer base. The strategy was to acquire, update, and manage bowling venues that had fallen out of favor with the public. Since its inception, Splitsville has opened four locations in Ontario and British Columbia, making it the largest chain of bowling and entertainment centers in Canada. A cornerstone of the revamped entertainment concept has been Splitsville’s significant investment in high-end display and HD projection technologies from ViewSonic.
“ViewSonic digital signage, projection systems, and large format displays are now front and center in every area of every Splitsville facility, serving up music, sports, event reminders and acknowledgements, celebratory notices, advertising, and business presentations.”
— Pat Haggerty, President
Splitsville Entertainment Group
THE CHALLENGE
Find a way to draw younger audiences and drive more revenue for bowling alley venues
Improve the overall entertainment experience through digital technology innovation
The bowling landscape in Canada has undergone significant changes over the years. During that time, it’s lost its appeal for many sectors of the population.
Many people have images of bowling alleys as throwbacks to a decades-old past, says Pat Haggerty, president, Splitsville Entertainment Center. “The typical impression was a place characterized by smelly shoes, unpleasant noise, and ugly shirts.”
Revenues have taken a hit. From the 1960s to the 1980s, bowling revenues came from four areas: corporate teams, birthday parties, open playing, and leagues. During that period, up to 85% of bowling lane revenue was generated from bowling leagues. With the societal shift to home entertainment, the number of registered bowling leagues has dropped dramatically.
“Once entertainment technology came on the scene, leagues shrunk to one-tenth of their original size and technology started to come into play,” Haggerty says.
Shifting demographics have also played their part. As millennials surpass baby boomers in numbers, interest in bowling as a source of entertainment has declined. For Splitsville, that was a wakeup call, Haggerty says. “Millennials carry the money and are much more tech-savvy. We knew that with that shift, bowling had to do something completely different to survive.”
To attract an entirely new generation, Haggerty says they needed to create an attention-grabbing digital and immersive experience. “The question we needed to answer was: How can we communicate to this large group of consumers and turn bowling into an entertainment experience?”
THE SOLUTION
ViewSonic CDE Full HD 1080p large format displays
ViewSonic Full HD 1080p projector systems
In 2006, Splitsville embarked on a mission to shatter stereotypes and attract a new generation of bowlers to the scene. This major renovation project included leveraging the latest and greatest display technology to create a multi-faceted entertainment experience. The goal was to create an audio-visual extravaganza throughout each facility, from the bowling lanes to the lounges and party rooms.
To accomplish this, Splitsville invested more than $1 million into each installation project. A key factor in the decision to purchase commercial grade displays was the desire to ensure top picture quality and a longer life.
The ultimate solution included ViewSonic product in the following areas:
Bowling lanes - Each bowling center features from 16 to 34 bowling lanes. These lanes are divided into zones of six, each of which was outfitted with 10 X 12 foot ViewSonic CDE series (commercial grade) drop-down displays that can be programmed to play different content and music. When not in use, the displays can be raised behind a masking unit via a remote control switch at the front desk.
Each site was also equipped with a suspended ViewSonic Full HD LED projector system for the walls behind the lane displays. These can be used to create a wallpaper effect showcasing Splitsville branding, or configured to present multiple image panes and messaging tailored for the audienceand/or time of day.
Party Rooms - LED projector systems were installed in each party room, all of which are connected to the main system and can access the satellite network via HDMI cable or cellular port.
Bars - The Splitsville bars were adorned with a video wall comprised of multiple 32” to 48” ViewSonic CDE series commercial-grade displays (11 to 14 units depending on the size of the location). Up to three satellite dishes provide customized visual and audio content to the various displays. Screens are connected to the satellite dish or the Bowling Music Network, which runs commercials every 15 minutes.
Additional display synchronization technology was deployed at the Hamilton location to enable increased selection of splitting options based on 16 to 20 inputs. These can be loaded at the head office, which, Haggerty explained enables them to dictate what they want to feed into those lanes at any time.
THE RESULTS
New digital display and projector systems deliver eye-catching entertainment experience for a younger audience
Digital ads have resulted in increased food and beverage sales
Customer base has expanded to include party bookings, business meetings and more
Venue quadrupled earnings within 2.5 years of installation
Plans are in progress to add interactive displays at each bowling lane
Since its technological evolution, Splitsville has delivered on its promise to bring a state-of-the-art bowling entertainment experience to a new generation of customers.
"ViewSonic digital signage, projection systems, and large format displays are now front and center in every area of every Splitsville facility, serving up music, sports, event reminders and acknowledgements, celebratory notices, advertising, and business presentations," said Haggerty.
“The instant gratification of digital has been a big tool for getting people out,” said Haggerty. “Also, adding more visual richness to our ads has moved people to buy more food, more quickly.”
The first location to undergo an overhaul quadrupled its earnings within two-and-a-half years, said Haggerty. “It took about eight months for it to get its sea legs, but after that, everything came together.”
The sites have become a popular draw for activities outside of bowling, from party bookings to business meetings. “People can even do PowerPoint presentations over the lanes if they like. With one push of the button they can have all screens showing the same input,” said Haggerty.
Plans are in the works to add interactive touchscreen capabilities to displays at the individual bowling lanes to enable sign up, scorekeeping, points collection, and messaging.
Now armed with a proven concept with definitive results, Haggerty has his eyes on expansion into the U.S.
ViewSonic® Delivers Seamless, High-Impact Video Wall Solution
for Exclusive Business Center in Costa Rica.
PROFILE
Suministros Comerciales y Tecnológicos S.A. (Sucotec) is a company in Costa Rica
with over nine years of experience on the domestic market. With a group of highly
specialized professionals providing tailored IT services, Sucotec S.A. helps increase
the competitiveness of its customers, with scalability to manage future growth.
Sucotec S.A. primarily provides businesses in Costa Rica with a wide range of simple,
highly flexible, in-demand video wall systems.
One of Sucotec’s customers is GBT Technologies, a company that offers high
technology software solutions to customers of a variety of industries, including the
financial, banking and stock market sectors.
GBT Technologies is located in the San José Business Center in Escazú, a high-growth
business hub in San Jose where a great number of service industry companies are
located.
“Many factors motivated our decision to choose the ViewSonic displays
– the quality of the equipment, the warranty, the cost, and the support
provided during the decision-making process.”
— Salomón Ocón, GBT Technologies Director of Operations
THE CHALLENGE
Install a video wall solution that can effectively display both software development jobs, as well as stock market information, for a busy financial tech company.
For any digital signage solution provider, installing a video wall is always a challenge. For Sucotec S.A, not only did they require perfectly aligned displays, but they also needed to provide equipment that met the expectations of their customers, GBT Technologies.
According to Salomón Ocón, operations director of GBT Technologies, they wanted to invest in a video wall solution that would push effective communication and teamwork throughout the company.
“In our business, since most of our customers are in the financial market, we needed a visual tool capable of managing two main areas: software development and stock market indicator monitoring.
“Our developers needed a video wall for displaying programming jobs in an agile and simultaneous way. The rest of our staff wanted the video wall to display reference information about stock markets around the world. For these reasons, the video wall was installed in the lobby where everyone could see the different messages,” explained Ocón. “Obviously, the quality of the images should be flawless, and the edge of the displays should also be thin enough to make sure we have a better general view.”
To achieve this, Sucotec S.A. suggested to GBT Technologies the use of 12 ViewSonic CDE4803 commercial displays that, in addition to features like high brightness, wide viewing angles and narrow bezels, come with value added features, as highlighted by Ocón.
THE SOLUTION
A video wall comprised of 12
ViewSonic CDE4803 48” Full HD
1080p commercial displays
“Many factors motivated our decision to choose the ViewSonic displays – the quality of the equipment, the warranty, the cost, and the support provided during the decision-making process,” said Ocón.
Fernando Ramírez, Sucotec S.A. representative added, “We were always sure that the ViewSonic displays would be the most suitable for this video wall, given the requirements of big screen size, image quality, and symmetric alignment of the displays.”
The representatives of both companies highlighted a very successful purchasing and installation experience, not only due to the quality of the equipment, but also the support provided by ViewSonic and its wholesale distributor.
THE RESULTS
Facilitating GBT Technologies staff permanent self-evaluation of their work processes which translates into better quality control and results for their customers.
“How has the installation of this video wall impacted our offices? I can say that it has improved the productivity of our daily activities. It provides better guidance to our staff for very specific software programming processes by sharing and displaying projects in a fast and efficient manner,” said Ocón.
In addition, there are no complaints related to the quality of the equipment provided.
“Since we installed this solution in our company, we have not had the need to receive technical support at all, which makes us very happy because it is a good indicator of the performance of the ViewSonic displays,” said Ocón.
For Fernando Ramírez, representative of Sucotec S.A., installing this ViewSonic video wall has generated important results for his customer, not only due to the support for the daily workload of the company, but also by creating a visually attractive environment around the solution.
After evaluating these successful results, Sucotec S.A. is certain they will keep a longlasting relationship with ViewSonic to help other companies achieve their goals.
Conference Room Makeover Brings State-of-the-Art
ViewSonic Direct View LED and ViewBoard Interactive
Displays to School
SCHOOL
Located in Ellisville, MS, the Ellisville State School is a state-operated regional program providing comprehensive services to persons with intellectual and developmental disabilities. Ellisville State School offers services to people in a residential setting and provides an array of programs and services in the community through the Community Services System. Ellisville State School serves approximately 240 people on the main campus and additional persons in the community. It is the goal of Ellisville State School to provide each person with the appropriate services so that each will develop to the maximum of his or her potential.
“They were able to use the ViewBoard interactive display while looking at the audience, and everything they did was mirrored on the big Direct View LED display, which made it highly visible to everyone in the room no matter where they were seated. The two displays are a great pairing.”
— Dean Yelverton, Network Administrator
THE CHALLENGE
Update conference room with state-of-the art interactive display capabilities
Maximize space usage with versatile layout and equipment
During the COVID-19 pandemic, when Ellisville State School (ESS) closed its doors to protect residents and staff, Director Rinsey McSwain found herself conducting daily video calls in the conference room. She quickly became frustrated by the limited capabilities of the aging projector and conference phone. This frustration was the springboard for change, as McSwain envisioned the development of a fully-interactive environment powered by the most current technology.
“She wanted top-notch video conferencing equipment that could be used in multiple, flexible ways,” said IT Director Bobby Sterling. “The room was already equipped with a divider, and she wanted to be able to leverage it for simultaneous smaller meetings as well as ones that used the full space.”
Along with Network Administrator Dean Yelverton, Sterling reached out to reseller partner RJ Young for assistance. Together they looked at potential solutions from various manufacturers, and settled on the Direct View LED display as their technology of choice for the room’s main display. This would be supplemented with an interactive flat panel display on the other side of the room.
THE SOLUTION
ViewSonic® 135” All-in-one Direct
View LED display LD135-151
ViewSonic 75-inch ViewBoard®
IFP7552-1C-E1
ViewSonic Slot-In PC model
VPC25-W53-O1-1B
Next, Sterling and Yelverton visited the reseller’s installer, who favored ViewSonic among the suppliers under consideration.
“He showed us photos of ViewSonic Direct View LED display installations he had done,” said Yelverton. “Seeing those, along with the great bang-for-the-buck offered by ViewSonic, took us quickly in that direction. We knew that our director would be pleased with the seamless display.”
It didn’t hurt that both Yelverton and Sterling had previous positive experience with ViewSonic products. “I’ve used ViewSonic displays going back a long time,” said Yelverton. “They’ve always been very good quality at a fair price. And for what you get with the huge Direct View LED display, it’s really rather affordable.”
The team took their proposal to McSwain, who was impressed by the display’s size and features. The final signoff came from business services, and with these approvals, the IT team obtained the required quotes. RJ Young presented the best pricing, and received the purchase order for a ViewSonic® 135” All-in- One LD135-151 Direct View LED display and a ViewSonic® 75-inch ViewBoard® IFP7552-1C-E1 display with VPC25-W53-01-1B slot-in PC, along with Logitech control panel, webcams, a controller and Sure speakers to round out the solution. The IT department further ordered a ViewSonic® LD-MK-001 vacuum maintenance tool, which would enable them to easily remove and replace LED panels without having to bring in third party support.
The final challenge would be installing the new equipment in time for the annual Department of Mental Health Board of Directors meeting that the school would be hosting just three weeks after placing the purchase order. Fortunately, one of the key features of the ViewSonic Direct View LED display system is streamlined installation that makes it faster and easier to deploy than a traditional LED wall.
THE RESULTS
The conference space was transformed into a versatile, state-of-the art facility used by staff throughout the school
The full solution was delivered and installed in under 3 weeks, meeting a critical deadline
Video conferencing is easy and efficient, with both displays delivering a clear view of participants
Stakeholders across the organization appreciate the performance and polish provided by the ViewSonic Direct View LED display
The ViewSonic ViewBoard display provides an all-new level of interactivity to presenters and trainers
Thanks to the support and hustle from RJ Young and ViewSonic, the equipment arrived about two weeks after the order was placed. This left under a week to get everything installed and working.
“The Department of Mental Health is our school’s oversight organization, and this meeting is very important,” said Sterling. “Our director wanted everything perfect to showcase videos on the new Direct View LED display and to accommodate interactive presentations on the ViewSonic ViewBoard interactive display. We were under a tremendous time crunch.”
Thanks to the efforts of all involved – and the ease of installation because of ViewSonic Direct View LED technology – everything went smoothly, said Yelverton. They even had a couple days to conduct training. The meeting went off without a hitch.
What was once a standard-issue conference room with basic and outdated equipment has become a state-of-the art facility that provides flexibility and ease of use.
“We didn’t realize how much we were going to be able to take advantage of by going from what we had to the fully interactive setup we have now,” said Sterling.
For groups like the board of directors meeting, the full room supports a range of needs, from a larger-than-life video display and immersive video calls on the Direct View LED display, to interactive presentations using the arm-mounted ViewSonic ViewBoard interactive display, which can be height-adjusted and angled to meet user needs as well as a variety of seating arrangements.
“During the board meeting we had several attendees present who were accustomed to using whiteboards,” said Yelverton. “They were able to use the ViewBoard interactive display while looking at the audience, and everything they did was mirrored on the big Direct View LED display, which made it highly visible to everyone in the room no matter where they were seated. The two displays are a great pairing.”
When the full room isn’t needed, the school can book dual meetings in the divided space. The collaborative capabilities of the ViewBoard display have been particularly useful for conducting remote and hybrid training, commented Yelverton, and the room has become an in-demand hub for trainings as much as for meetings.
Sterling and Yelverton emphasized that both RJ Young and ViewSonic went above and beyond, throughout the process.
“I have to give a shout out to ViewSonic’s tech support,” said Yelverton. “We had issues with a couple of the LED panels, which they anticipated by including some spares with the kit. Then after that the tech support team sent us a couple more spares to keep on hand.” The Ellisville State School director who requested the conference room makeover has been more than pleased with the results, the IT duo said. “She still gets a big smile every time she sees the beautiful Direct View LED display,” said Sterling. “When visitors come from our central office it’s the first thing that she shows them.”
AV Integrator Partners with ViewSonic to Help Customers Manage Enterprise-Wide Installations
In the business for over 25 years, this AV professional had become expert at meeting the needs of companies big, small, and everything in between. Being good at what he did meant constantly educating himself on technologies, manufacturers, and business trends. His approach as an industry veteran who had run his own business for many years was to provide comprehensive, integrated solutions whenever possible. By standardizing on a specific brand, customers could expect simplified purchasing, deployment, management, and support – all of which added up to greater efficiencies and reduced costs.
When a company needed a single solution, say a welcome kiosk for their lobby or a large wireless display for a meeting room, he would show them the range of the top brands. Often, they ended up with ViewSonic products based on factors ranging from unique features to price and support. When companies came to him for advice on larger-scale projects – which could be a mix and match of meeting rooms, training facilities, executive offices, huddle spaces, multipurpose rooms, lobby signage, the cafeteria and/or desktop monitors – ViewSonic was his go-to partner. He had learned over the years that he could count on ViewSonic to provide a wide range of products to choose from in each category, along with outstanding device management software created with busy IT administrators in mind.
ViewSonic offered a comprehensive solution, for example, when the IT director at a specialty packaged goods manufacturer needed to replace a fleet of end-of-life workstation displays while also outfitting the company’s various-sized meeting rooms with up-to-date display technology, and adding digital signage for wayfinding and brand enhancement in the lobby and cafeteria. The hardware was just part of the picture; the IT director needed to find solutions that would be easy to manage, as he would not be allocated additional staff to manage these new assets.
As anticipated from the respected brand, the specifications were outstanding: ultra-HD resolution, high brightness, slim designs, and quality construction all around – from the desktop monitors and huddle space interactive displays to the giant commercial-grade displays he was considering for the lobby and cafeteria.
The AV pro informed the harried IT director that ViewSonic not only offered a range of great product options to meet these needs, they also provided robust device management software. A skeptic, who was not at all happy that he would need to take on these additional displays with no added staff, the IT director wanted to first understand the software.
The AV consultant walked him through ViewSonic® myViewBoard ManagerTM Advanced cloud-based solution, with which he would be able to control all critical aspects of the various displays from an intuitive interface on his laptop. For example, from this one centralized location he could power the displays on/off, install or remove apps, execute updates and even plan and advance-schedule tasks for specific times as one-off or recurring events. He could implement the same commands for all displays or segment the displays into separate groups – sending updates to those displays, pushing different multimedia content to the lobby and cafeteria displays, or sending training videos to the handful of huddle spaces where new employees were being brought on board. The software offered a multitude of ways to manage for efficiency, and was adaptable enough to meet any foreseeable circumstances, including facilitating live and multimedia emergency alerts.
The IT director also appreciated the user management features, which would allow his department to maintain system security within the program by managing user access to various features and devices. He and his team would be able to easily maintain and control the different panels based on the needs of various employees while keeping the system running smoothly. Finally, the system backup and restore feature would provide great peace of mind.
Next, they reviewed the functional components of the ViewSonic® ViewBoard® interactive displays. First, the consultant noted that the displays were compatible with Microsoft to provide the best Microsoft Office 365 and Team collaboration experience. The myViewBoard suite of embedded tools was comprehensive and ranged from the basic, like annotation and highlighting tools, to the advanced, such as the ability to record and save sessions, including notes and audio. Designed to easily connect distributed teams, the ViewBoard displays supported seamless collaboration with popular solutions like Intel UNITE, Microsoft Teams, Zoom, Cisco Webex, and more. The flexible web interface would allow multiple users to easily share to the ViewBoard screen with team members. The embedded vCast software was designed to make it easy for users to share content. Finally, a Windows slot-in PC was available to deliver advanced functionality.
The consultant said, ViewSonic could deliver a complete turnkey solution for the company’s collaboration spaces. Additional ViewSonic products available to round out the collaboration ecosystem included optional mobile carts, webcams, speakerphones and more.
Convinced by the functional backbone of the integrated ViewSonic solution, the IT director was ready to look at the hardware. As anticipated from the respected brand, the specifications were outstanding: ultra-HD resolution, high brightness, slim designs, and quality construction all around – from the desktop monitors and huddle space interactive displays to the giant commercial-grade displays he was considering for the lobby and cafeteria.
Expecting desktop displays to be the least exciting of the tech they reviewed, the IT manager was pleased to learn that ViewSonic monitors offered enterprise customers unique, cost-saving options. Of particular interest to him were the dual-pack monitor heads, which reduced waste and would save his department time and expense when meeting the needs of dual-monitor users. Shipped in minimized, bio-degradable, paper-based packaging, this bundle also supported the company’s sustainability efforts. Single-monitor stands were smartly designed to offer ergonomic comfort and easy connectivity.
When the project was complete, the IT director thanked his AV consultant for the trouble-free installation of the ViewBoard interactive displays and commercial signage. He further thanked him, profusely, for steering him towards the ViewSonic solutions. Deployment of the displays had gone particularly well, thanks to the myViewBoard Manager software’s support for batch enrollment to expedite mass device setup.
When next he heard from the IT director, the AV pro was pleased to hear that everything was humming along smoothly. The IT director was making great use of the capabilities offered by myViewBoard Manger Advanced to streamline processes and enhance security and was grateful supporting these new display assets without additional staff was nowhere near the burden he had anticipated. Another satisfied customer.
ViewSonic Meeting Room Solution Adds Efficiency and Collaboration at New Company Headquarters
Founded in 2014, and having reached its current level of nearly 2,000 employees just prior to the start of the pandemic, this logistics management technology company had outgrown its first home. During the work-from-home days, the founders began looking for new headquarters. Historically a culture that relied on creative and strategic team meetings, they had the foresight to plan the collaboration spaces in their new headquarters based on space planning best practices for their type of business.
The suggested ratio was one meeting space for every 10-20 employees. To avoid underutilized space, the recommendation was to avoid mid-sized rooms that were too small or two big for meetings of no more than four people, which account for up to 75% of meetings. The recommended sweet spot was rooms of around 150-200 square feet with seating up to six. Most of their 150 rooms would be this type of space. Finally, they planned to include two large boardrooms that could comfortably seat up to 20. These spaces would be used for more formal meetings like client presentations, executive meetings, training sessions, and employee onboarding.
To accommodate the varied types of meetings that would be held in these rooms, the founders tasked the IT team with sourcing display technology that would enable interactive collaboration, easy content sharing, and efficient hybrid meetings. In addition to seeking reliable display hardware, the IT team was looking for a solution that would facilitate efficient management of the many displays.
Employees found the display features easy to use, and appreciated the many ways they could enhance collaboration and information sharing – such as the ability to annotate on top of any content, record and share sessions, and easily connect users both in the room and joining remotely. As construction of the new building neared completion, the company purchased ViewSonic ViewBoard displays and scheduling panels for their 150 meeting rooms and two boardrooms.
Furthermore, they planned to recommend that the company invest in an improved meeting scheduling system to enable easy and efficient use of the new spaces. As they had grown to over-capacity in their original company headquarters, surprisingly, meeting rooms often sat empty due to scheduling miscommunications and overall frustration, despite high demand.
The IT team met with their reseller representative, who showed them products from several brands. Among them, the ViewSonic® ViewBoard® interactive displays provided an ideal set of features for the price-point, compared to the competitive alternatives. They additionally were pleased with the ability to achieve an integrated single-source solution, using ViewSonic 10.1-inch scheduling panels.
Mounted outside each meeting room, the sleek scheduling panel would provide a touchscreen interface for the room scheduling software, visually signaling whether the room is available with a green or red halo light. Up close, users could interact with the touchscreen to discover details about the meeting in progress, or schedule the room. Other useful features included an echo- cancelling mic and speakers that enable two-way communication between those in the meeting and outside the door – a handy way for a receptionist to announce a guest’s arrival, or for management to quickly resolve facility inquiries and reduce meeting space downtime. The door lock control would help prevent interruptions and uninvited guests, enabling facilities managers to regulate entry to meeting spaces Employees could easily reserve, release, check in, and check out of meeting spaces with their NFC or HID enabled company-issued badge, QR code, or HID mobile access app.
From an IT perspective, the powerful little displays offered state-of-the-art Power over Ethernet (PoE), which would enable easier one-wire installation, for a notable cost-savings across over 150 rooms. Small but mighty, it was an enterprise-grade secured solution that came with SCEP (Self Certificate Enrollment Protocol), Android Enterprise API, ISO27001, IEEE 802.1x and network encryption protection to ensure compatibility with enterprise-grade security requirements.
They chose the 55-inch ViewSonic ViewBoard IFP5550 interactive display for the company’s huddle rooms. The 86-inch ViewSonic ViewBoard IFP8662 offered an eye-catching, executive-sized platform with state-of-the-art hardware and design for the two boardrooms. Both had vibrant screens with smooth 20-point touch and provided an ideal canvas for collaboration and content sharing for remote and in-person users. Both had integrated microphone arrays with echo cancellation and noise reduction technology for clear speech and sound during video conferences. The included myViewBoard® digital whiteboarding software provided additional powerful user tools along with enterprise-level security and cloud-based portability, while the integrated vCast software would enable meeting attendees to easily share content.
The displays themselves were stunning and packed with features. But the IT also needed to ensure efficient management for the many installations. The subscription upgrade to myViewBoard ManagerTM Advanced delivered exactly what they needed. With it, they gained efficient centralized remote management of all important display functions. The desktop interface provided one-look troubleshooting and the ability to remotely manage apps, and the team could create device profiles for mass deployment and firmware upgrades, among other powerful management functions.
Importantly, the Manager Advanced software would also allow administrators to push multimedia messages to every display – or to select groups of displays. For example, if employee onboarding meetings were happening in the two boardrooms, they could send corporate videos to those select displays. The founders also plan to create quarterly update videos, which the IT team will push out to every display in the company, making for efficient all-company meetings.
A critical aspect of the broadcast feature was the ability to interface with a third-party emergency alert systems to deliver immediate CAP messaging, the XML-based Common Alerting Protocol that provides warmings about weather conditions and other urgent news. When sent as an urgent alert, the content would remain locked on the screens until removed by an admin.
Before making the purchase for their new headquarters, the company tested two ViewBoard displays and the Manger Advanced software, allowing employees to stop by and try them out. Feedback was overwhelmingly positive from both the users and the IT administrators who would be responsible for maintaining the displays. Employees found the display features easy to use, and appreciated the many ways they could enhance collaboration and information sharing – such as the ability to annotate on top of any content, record and share sessions, and easily connect users both in the room and joining remotely. As construction of the new building neared completion, the company purchased ViewSonic ViewBoard displays and scheduling panels for their 150 meeting rooms and two boardrooms.
Regional Mall Upgrades Store Directory to ViewSonic ePosters, with Profitable Results
The local property managers at this mid-size mall knew they were behind the times. Their static store listing and map was beyond outdated, and they were missing out on a host of business opportunities provided by digital signage. Grateful to be thriving in a time when many malls were floundering, it was time to implement a digital signage strategy.
The many objectives included:
Gain wayfinding parity with local competitors, while using the signage content to distinguish their brand
Deliver a digital directory that would enable shoppers to browse stores interactively and locate them on a three-dimensional map
Attract and maintain visitors with the modern interface and varied content
Provide advertising opportunities for tenants – a win-win in revenue generation for them both
The ability to broadcast important updates of interest to shoppers, like road closures, store openings, special events, and weather or urgent alerts
Customization of content based on display location and time of day
Data capture for use in fine-tuning content and developing a robust advertising platform
Customers entering the property routinely use the interactive directory. Randomized feedback from shoppers indicates that they notice and appreciate the informational backside of the kiosks. Food court items advertised on the adjacent digital kiosk have seen upticks in sales.
They were familiar with the types of available displays from looking at other similar properties and knew they wanted sleek, two-sided, free-standing kiosks. The interactive store directory would face the mall entryways; the other side would be used to display ads and content to inform and entertain shoppers. Any kiosk with this type of physical design could display content, however, to meet their objectives the solution would need to provide robust management capabilities as well. The hardware would need to be highly reliable, offering a long lifespan and vibrant display. A final criteria would be pricing that enabled a reasonable break-even ROI based on their projections for advertising revenue.
Working with a local AV integrator that specialized in commercial digital signage, the IT team looked at kiosks from several well-known brands. They decisively chose the ViewSonic® EP5542T 55-inch ePoster kiosk based on price, design, and hardware features, purchasing three for the mall’s main entrances and one for placement near the food court.
A beautiful piece of hardware, the IT team appreciated the premium specs provided by the sleek black kiosk. The interactive IPS panel offered 10 touch points, 178°/178° wide-angle viewing with 4K Ultra HD resolution, 450-nit brightness, and a 1,300:1 contrast ratio, which would ensure that images were vivid and clear. The anti-scratch, anti-glare glass faceplate would enhance the vibrant imagery, while also protecting the display. The powerful system provided an embedded quad-core media player and 16GB of internal memory that could handle a good deal of photo and video content playback, but if needed the kiosk also enabled the addition of another media player using a purposed-designed cradle inside the lockable security door.
Importantly, the ePoster included an integrated RJ45 connection that would allow the property managers to remotely set up and manage display content from a PC or laptop via the included vController software, which provided an intuitive interface for remote management, OSD-related settings, and scheduling on deployed displays through RS232C and IP LAN control. Through this easy to learn and use interface, administrators can control individual devices or create groups of devices, then schedule specific commands to specific devices or group of devices within a local network.
This would end up being an important feature that enabled the property managers to differentiate advertising based on the location’s proximity to a tenant. ViewSonic also offered several cloud-based content management systems, from which they chose a Revel Digital solution that provided detailed analytics, which further supported their tenant advertising program.
At about six months since deployment, the property managers are pleased with the results of the deployment so far. Customers entering the property routinely use the interactive directory. Randomized feedback from shoppers indicates that they notice and appreciate the informational backside of the kiosks. Specific comments have included noticing and responding to advertisements, appreciating an exhibition of a local photographer’s work, and finding the weather and traffic notices helpful. Food court items advertised on the adjacent digital kiosk have seen upticks in sales.
For client-centered firms, the conference room is a critical space for wooing prospects, meeting with current clients and working within the team to develop deliverables. Up-to-date technology helps set the tone for success. The best tech enables efficient ideation, collaboration and connectivity.
For one design-built project delivery company, with offices in North America and Europe, taking steps to implement a conference room display upgrade, was a critical part of their client-first, holistic strategy. With services that include design, construction, procurement and maintenance, the conference room upgrade was designed to create a workspace that positively impacts employee motivation and brand equity. The upgrade began with an efficient, easy-to-use videoconferencing solution to connect its distributed teams and provide a more productive central meeting space for architects, designers and engineers to collaborate with clients and show off the intricate details of their CAD designs.
The firm’s outdated Smartboard fell short when it came to displaying crisp detail. The expense and IT time needed for maintenance and calibration assistance added up. Not to mention, it gave the image-focused agency a bit of a dated appearance. The design team wanted a higher quality solution, that enabled them to zoom into designs and still show sharp detail. They also wanted an easy-to-use solution that eliminated the need to replace lamps and calibrate.
In summary, the IT team was challenged to source a solution that eliminated calibration, maintenance and lamp replacement and delivered higher image quality – all in a large touchscreen device that fit their moderate budget.
The most powerful benefits of upgrading the conference room with a ViewSonic ViewBoard interactive flat panel display and integrated myViewBoard annotation software, are enhanced productivity and collaboration.
Following some comprehensive online research that included major brands such as ViewSonic, LG, Samsung, Microsoft Surface, and SMART touchscreen displays, the IT team selected the 86” ViewSonic® ViewBoard® IFP8650 with integrated myViewBoard® annotation software, ViewBoard Cast™ streaming software and 4K Ultra HD resolution. The competitive price point and customer care that accompanied the solution, were also important in making this selection.
For design-build and architectural firms looking for a solution that supports intricate AutoCAD and other intricate drawings, the ViewBoard’s 4K resolution enables teams to zoom in and show precise levels of detail. It also provides easy collaboration and video conferencing for staff and client meetings held in the conference room, through integrated cloud connectivity and whiteboarding tools. With an expansive 86 inches of screen space to work with, teams appreciate the ability to show a PowerPoint presentation and have a Teams or Zoom video conference window side-by-side. To maximize the experience, this team added a wide-angle camera.
The most powerful benefits of upgrading the conference room with a ViewSonic ViewBoard interactive flat panel display and integrated myViewBoard annotation software, are enhanced productivity and collaboration.
Luxury Retailer Showcases Product in Style with Portrait-Mounted ViewSonic Direct View LED Displays
Shopping for apparel in a brick-and-mortar store can be a welcome change from scrolling through online shops. When it comes to high-end apparel, the store environment can be a crucial part of the upscale experience. This successful entrepreneur was looking for a way to set her spaces apart from the competition. ViewSonic® Direct View LED displays provided a perfect canvas for showcasing her stores’ unique brand of style.
An independent upscale boutique with humble beginnings, this retailer was opening new shops in three major urban areas. The setting was ultra-modern: open floor plans with soaring ceilings, skylights, stark white walls, and chrome fixtures created a contemporary ambiance and focused attention on the apparel. Her space designer suggested adding digital signage to enhance the modern décor. Before moving forward with this recommendation, the savvy store owner did some heavy reconnaissance, visiting stores ranging from suburban malls to urban boutiques, with apparel ranging from off-the-rack mass consumer labels to powerhouse luxury brands. She noted two typical uses of digital signage: TV-like displays mounted both vertically and horizontally throughout the store or over the register and large video walls with obvious frame lines breaking up the images. Neither was the right look to reinforce her brand. She needed vertical displays to showcase the designers, but the smallish screens she saw in this orientation would be overwhelmed by the scale of her space. The large displays made of multiple smaller monitors were a better fit size-wise but dark lines running through images of her product was a compromise she would not be happy to make. The retailer contacted a local AV reseller for advice. He recommended that she look at LED displays, which offer large, completely seamless images.
The aesthetics of the massive displays ideally coordinate with and enhance her upscale brand. And, as she had been assured would be the case, the ultra-high defi nition 4K images were brilliant and detailed even with sunlight pouring through the floor-to-ceiling windows.
Together they reviewed several brands, with the retailer ultimately selecting the ViewSonic LDP163-091 163-inch 4K Direct View LED display. Many factors infl uenced this decision. Most of the LED brands they reviewed were sleek and modern looking. The ViewSonic Direct View LED won out based on price, overall lifetime cost considerations, and the ability to be mounted vertically with tiny 5mm edges on all sides, among others.
For an apparel retailer, portrait positioning was critical to showcasing designers and fashion models. Not only did the ViewSonic Direct View LED enable this less-standard format, it also allowed for the ability to detach the system control box that typically would run along the bottom edge in a horizontal installation, providing the symmetry of a virtually frameless 5mm edge on all four sides.
Additionally, these aesthetic capabilities were offered in an all-in-one solution that would make this busy entrepreneur’s life that much easier. Everything needed for installation was included – all controls, cables, and power supply. Her integrator, along with included supervision from a ViewSonic engineer, would be able to complete the installation in around half a day. After that she would need only to turn on the display each morning, which she could do remotely for all three displays using the included and intuitive myViewBoard® Manager® software. With an upgrade to Manager Advanced, she could schedule unique video content for each display, or send the same content to all three.
The retailer was further impressed that on an ongoing basis, maintenance needs would be minimal and any repairs would be minimally intrusive. Unlike traditional TV-like digital signage, the ViewSonic Direct View LED display could be cared for from in front of the screen – without requiring costly, timeconsuming and disruptive removal from the wall. Additionally, she learned that replacing a malfunctioning panel was simple and easy. She was trained to do so herself, and is confident that should the occasion arise, she can personally take on this task.
Another aspect of the ViewSonic Direct View LED that the store owner commented on was the greater durability offered by this newest version of LED technology, which is waterproof, dustproof, and resistant to damage from jostles and bumps, promising a longer lifespan. The displays were a substantial investment for her; it provided peace of mind to know that if a customer elbowed a display, or spilled the complimentary champagne she offered onto the screen, it was unlikely to cause any damage.
Installation went without a hitch in all three stores and the owner has been pleased at how easy it is to manage all three displays remotely with the myViewBoard Manager Advanced software. The aesthetics of the massive displays ideally coordinate with and enhance her upscale brand. And, as she had been assured would be the case, the ultra-high definition 4K images were brilliant and detailed even with sunlight pouring through the fl oor-to-ceiling windows. Fine shadows and details in the drapes, folds and flourishes on the apparel were crisp and clear.
AV Integrator Exceeds Customer Requirements for Massive Atrium Space with ViewSonic 216-inch Direct View LED Display
Meeting spaces are the bread and butter of commercial AV integrators. Enclosed conference rooms and boardrooms typically call for standard setups. Open huddle spaces and large multipurpose areas become more complex. This commercial AV integrator, faced with a unique space to fill, had an exceptionally trouble-free experience and a highly satisfied customer working with ViewSonic to install a 216-inch Direct View LED display.
One of its largest clients, a worldwide name in banking software solutions, sought to install a video wall in their new multipurpose space. A huge open area that included a stairway to the second floor – and an impressive plant wall – the company’s “Staritorim” would be used for company-wide meetings, welcoming guests, and running videos to showcase new products and other company accomplishments.
The video equipment would need to fill as much of the expansive wall as possible, within budget constraints, and be able to perform well with multiple types of content and lighting conditions. The company chose Direct View LED technology over a traditional tiled-screen LCD video wall for its ability to provide a seamless image.
After assessing the competitive field, the final contenders came down to ViewSonic and Planar. The company chose the ViewSonic® 216-inch Direct View LED display based on price, size, and integrated features. In addition to a lower cost, ViewSonic offered an all-in-one solution with integrated processing power, which allowed for an easier, less-complicated installation. This would reduce time and expense related to installation, as well as for ongoing maintenance and daily use.
The bundled ViewSonic EMBEDDED Signage Platform (VESP) eliminated the need for external devices to communicate with the server or to play digital media. The customer appreciated that it was a more compact, easier-to-use solution that would reduce costs.
No additional components were needed: the LED tiles, AV hardware and software, power supplies, and cables were included. The bundled ViewSonic EMBEDDED Signage Platform (VESP) eliminated the need for external devices to communicate with the server or to play digital media. The customer appreciated that it was a more compact, easier-to-use solution that would reduce costs.
The AV integrator in charge of the project appreciated working with ViewSonic at every step of the way, reporting that it was one of the best experiences he’d had with an equipment manufacturer. He noted that the ViewSonic team even found a mistake on the design drawings that would have impacted the fit of the display. Further, the ViewSonic all-in-one Direct View LED solution included the services of a certified technician to assist with installation.
After several months of use, the banking software customer has also been beyond pleased, reporting that the solution simply does what they need it to do, with ease and without fail, launching quickly and running continually every day. The huge display is a vibrant and exciting presence in their corporate atrium. Personnel from various departments have successfully used it for presentations, welcome messages, and brand building.
To facilitate connectivity with remote workers, the company added a video conferencing system. When it was used for the first all-hands meeting, the Direct View LED display amazed the fully-assembled workforce with its looks and performance, even in the brilliance of a bright sunny morning in a space without blinds.
Family-Owned Restaurant Achieves Digital Signage Upgrade with ViewSonic myViewBoard Manager Advanced Software
Despite the pandemic, this family owned-and-operated chain of restaurants had recently grown to six locations across the area. A modern and stylish fast-casual concept, they offered both a distinctive interior dining experience and fast, efficient carryout. The founding family members had achieved this unique model and rapid growth by focusing on smart business practices used by much larger chains. Now it was time to find a digital signage solution that supported this strategy.
The objectives were twofold. One, they wanted to be able to quickly update the content on their menu boards. Two, needed a solution that would be manageable across all locations, to consistently support the brand with minimal tech support requirements.
A friend knew a local AV consultant, who recommended that they look at solutions from ViewSonic, which offered both products and display management software that could provide everything they were looking for. While some small-to-midsize businesses settle for displays sold as consumer TVs, she said, doing so was risky. With ViewSonic commercial-grade displays they could count on reliable up-time, industry-leading warranties, and outstanding support. The company was also known for making displays with stunning and crisp images, she told them.
Many mentioned how well the digital signage fit the unique mood of the restaurant’s interior. According to the family, the targeted promotions have been a boon to business. Sales of these items have increased, and the ability to schedule different promotions at each restaurant has allowed them to highlight local favorites.
The AV consultant further outlined the benefits provided by ViewSonic commercial displays, including the increased durability of full-metal construction, 25% high haze anti-glare screens, and robust 24/7 operation for commercial-grade reliability. Based on the size and configuration of the restaurants’ food service area, she recommended the ViewSonic® CDE6520-W 65-inch commercial displays with crisp 3840 x 2160 resolution for the menu board. Rated for 24/7 use, these displays would reliably accommodate the restaurants’ long hours.
The displays came complete with an included remote configuration software system called myViewBoard® Manager, she explained, that would let the owners manage all of the displays remotely from one location. An upgrade to this software would add the ability to easily manage their content as well. Ideal for scheduling and managing multimedia content across many displays, myViewBoard Manager AdvancedTM was available with a annual subscription fee after a 30-day free trial.
Along with considering their consultant’s advice, two of the family members viewed digital signage installed in several retail environments – travelling together to compare their impressions of the displays. Their conclusions were virtually identical. The images on the displays from ViewSonic and other well- known brands were clearly superior. The ViewSonic commercial displays had a more durable look. And the “TV displays” often looked dim or, frankly, cheap – not a look they wanted for their restaurants.
The family then compared the specifications and pricing of ViewSonic commercial displays with equivalent models from other major brands. Not only was the ViewSonic pricing better, with the other brands they would have to individually manage the displays – adding significant time, and therefore, expense. Both the included and upgraded versions of ViewSonic myViewBoard Manager software would enable them to remotely handle all maintenance tasks for the menu boards at their six locations, including powering the 18 displays on and off at pre-scheduled times. The Manager Advanced software would streamline management of multimedia content, and the monthly subscription would cover additional displays as they expanded to more locations at no additional cost. They were sold.
The restaurateurs purchased three ViewSonic CDE6520-W 65-inch commercial displays for each of their locations. While they awaited the delivery and installation, they hired a local graphic designer to create templates for the menu boards. As they worked with her, they decided to add promotional spots for high-margin products.
When the time came to begin using the displays, they were relieved to find that they were as intuitive to use as promised by ViewSonic and their AV consultant. With the myViewBoard Manager Advanced software installed on his laptop, the family member designated to oversee the displays was able to intuitively discover how to create and use multimedia playlists, which he could push out to all the displays from the comfort of his home office. He was also able to create customized playlists for each restaurant, which allowed them to base promotions on that location’s needs.
Feedback from their customers has been overwhelmingly positive. Many commented on the fun graphics and vibrant images. No one missed the old- fashioned printed signs. In fact, many mentioned how well the digital signage fit the unique mood of the restaurant’s interior. According to the family, the targeted promotions have been a boon to business. Sales of these items have increased, and the ability to schedule different promotions at each restaurant has allowed them to highlight local favorites. They plan to experiment with more and varying promotional formats with the goal of further increasing profits and customer satisfaction.
Discerning Executive Achieves Vision for High-End Boardroom with ViewSonic 216-inch 4K Direct View Display
Boardroom design often reflects the style of a company’s top executive. The president and owner of this growing data services firm sought to remake his boardroom at the corporate headquarters to reflect the company’s modern services as well as his own contemporary design tastes.
His office manager hired a design team known for its high-end creativity and use of state-of-the-art technology. Their display technology recommendation: Direct View LED. Sure, they said, a typical LCD display would look good, but it wouldn’t deliver the most modern look available. For that, an ultra-slim Direct View LED display was the current leading-edge product. For example, they said, a typical LCD is more than 3-inches thick from front to back. Direct View LED displays, by contrast, skim the wall at just over a single inch.
Additionally, the designer pointed out, Direct View LED was the only option to achieve sizes bigger than 98-inches without combining LCD displays and having distracting frames breaking up the image. And since this room would not be used for collaborative work teams (they had other spaces for this) an interactive display was not needed.
After sharing this information and some photographs with the company president, he agreed to move in this direction. The design team worked with their integration partner to research and test Direct View LED displays from several manufacturers. The president gave them carte blanch on the final decision. The team chose ViewSonic in part because they were the only manufacturer to return their call and spend time talking with them about the product’s unique features. ViewSonic further offered on-site supervision of the installation, impressing the designer with their start-to-finish support.
Beyond the outstanding service, the designer was impressed by the simplicity and ease of what looked like it might be a challenging technology to work with. ViewSonic offered an all-in-one Direct View LED solution that included
ViewSonic offered an all-in-one Direct View LED solution that included everything needed in one box – from the display system components to the power supply and integrated management software.
everything needed in one box – from the display system components to the power supply and integrated management software. The product itself included everything needed for executing conference calls using popular applications like Zoom and Microsoft Teams via individual laptops or other devices. The built-in Wi-Fi and operating system would make it easy for users to work in a familiar PC environment for app installation, web browsing, and wireless device connection.
With the space remodel complete, installation of the ViewSonic® Direct View LED 4K 216-inch display was accomplished in less than a day by a local installer supervised by the ViewSonic team member. The team accessed a company video from their website and had it playing on the screen before bringing the president to see it for the first time. According to the office manager, he couldn’t have been more pleased.
The executive boardroom had always been the epicenter of the most important company meetings. Now, the ambiance and technology fit the firm’s expanded position in the industry. It was also the springboard for additional conference room upgrades. After meeting in the updated space, it wasn’t long before members of the executive team started wanting a ViewSonic Direct View LED display for their departmental conference rooms. Their only questions were about the ability to easily share content both in the room and from remote teammates.
The office manager again consulted with their AV expert, learning that both scenarios could be easily accomplished with the ViewSonic Direct View LED displays. Pre-installed ViewBoard® Cast software would enable direct wireless content streaming from mobile devices to the display. Remote users could share content though the screen-sharing capabilities of the fi rm’s Microsoft Teams conferencing app. Later that year, the company installed 163-inch ViewSonic 4K Direct View LED displays into four additional conference rooms.
Regional Airport Draws Attention and Ad Revenues with Daisy-Chained ViewSonic Direct View LED Displays
Contrary to common belief, US airports are not funded by local tax dollars. In fact, they are required to be self-sustaining and are primarily funded through a variety of passenger and tenant fees as well as the sales of food and goods at the airport.
During the pandemic, revenues at all types of US commercial airports fell. The CEO at one regional airport sought to ameliorate this challenge, along with addressing other business needs, by installing updated digital signage. Included in his goals were to increase revenue from all types of advertising, to increase guest spending at in-airport retailers, and to enhance both passenger satisfaction and the overall image of the airport.
As with most public commercial airports, this one was an early adopter of digital signage, and used traditional commercial-grade LCD displays to provide live flight information and interactive wayfinding. Several 55-inch LCD displays showcased advertising from local retailers – all of which had been purchased several years ago. While still functional, they seemed small and outdated to the airport CEO, who had been noticing more modern-looking digital displays.
This CEO asked his IT director to investigate the technology behind the thin, massive displays he had begun seeing in select retail locations and huge airport hubs. Their AV integrator said that this cutting-edge digital signage technology was called Direct View LED, and that the newest type was thinner and more durable than ever. Made up of many smaller LED panels, this technology was simpler, easier, and less costly to maintain than traditional LED and LCD displays. Together they reviewed solutions offered by the major display brands. Ultimately both recognized ViewSonic as the manufacturer
The CEO loved the slim and vibrant look of the display, along with the ability to compartmentalize the space to display content from several sources. He was further swayed by the solutions’ low-maintenance profi le and the ability for airport staff to replace LED panels, if needed, rather than requiring the services of a third party – which would be less efficient and more costly.
with the best price and support for Direct View LED displays using the new Chip-on-Board (COB) LED technology.
The CEO loved the slim and vibrant look of the display, along with the ability to compartmentalize the space to display content from several sources. He was further swayed by the solutions’ low-maintenance profile and the ability for airport staff to replace LED panels, if needed, rather than requiring the services of a third party – which would be less efficient and more costly. Instead of moving an entire display around for maintenance, the hot-swappable front LED modules allow staff to change any defective piece. An included vacuum maintenance tool uses suction to easily remove and replace LED modules. The ability to service the display quickly and without having to remove it from the wall would mean less disruption to passengers.
Additionally, he learned that the most current version of the technology, called COB, was more durable than earlier generations. With an ingress protection rating of IP54, the ViewSonic® Direct View LED displays were protected against contamination from dust and other particles and would not be harmed by liquid spills or sprays. These latest ViewSonic Direct View LED displays would also provide more protection against accidental impact. This was an important factor for installation in a space filled daily with bustling crowds loaded down with suitcases and bags while gripping coffee and water bottles.
For his part, the IT director was pleased to learn that the displays included device management software that would enable him to remotely manage all aspects of the device. With a monthly subscription to myViewBoard® Manager Advanced, he would be further able to control and schedule the multimedia content.
Nonetheless, the project almost stalled when ViewSonic’s largest available Direct View LED, at 216-inches, was too small for the area the CEO wanted to use – a long hallway that connected the terminals with the retail services space. With a call to his ViewSonic rep, the AV integrator had the answer: daisy-chain two 163” displays for an impressive 23.7 feet of brilliant, virtually frameless image.
Based on this solution, they ultimately decided to purchase two 163” 4K UHD all-in-one Direct View LED displays. Installation was completed in less than a day, with minimal disruption to passersby. The resulting display was beyond stunning, and according to the IT director, the CEO has been thrilled with the performance. To date, there has been virtually zero downtime in the 24/7 schedule. Airport retailers and local businesses are running ads, and the massive display caught the eye of a well-known local blogger passing by, who mentioned it in glowing terms in a post.
Ultimately, the airport CEO is quite satisfied with his investment in the huge display hallway, as he likes to call it. The images are consistently vibrant and stunning, and the super-slim profi le skims the wall, giving it an ultramodern look. Not only has it brought in new and increased ad revenue, it achieved the goal of raising the profi le of the airport. Passersby comment on it constantly, and the CEO has received calls from numerous local businesses interested in the technology. He is confi dent that over the next year he will recoup the investment in ad revenue.
Auto Manufacture Chooses ViewSonic Direct View LED Over LCD Wall for Cybersecurity Command Center
This account executive is an auto enthusiast who works at an AV integrator near Detroit. Not surprisingly, his favorite clients are automobile manufacturers. He came to know one particularly well, helping meet their many monitor and display needs for over 10 years. His most recent installation for them was a ViewSonic 163-inch 4K Ultra HD Direct View LED display in an all-new cybersecurity control room.
The customer had been using ViewSonic® desktop monitors, commercial digital signage, and ViewBoard® interactive fl at panel displays for quite some time. Many years prior, the AV account manager had joined the IT folks from the car company to walk the floor at InfoComm, the largest professional AV trade show in North America. At the time the company had installed products from a different manufacture in their conference rooms. They wanted to find out if there might be a better fit for them. At the ViewSonic booth, the staff listened carefully to their needs, showed them their meeting room displays, and put together a major accounts deal that the car maker couldn’t refuse.
From that day on, the powerhouse manufacturer and their AV partner relied on ViewSonic for outstanding products and service. After many years of working with ViewSonic, the AV rep says that when it comes to service and support, ViewSonic is second to none. When he calls them, they pick up the phone, or call right back. The big-brand manufacturer that the car company used to use? They often would never respond. Over the years, the automanufacturer company installed ViewSonic commercial displays in its smaller conference rooms. Later, they added ViewSonic ViewBoard interactive flat panel displays to their larger meeting
The installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support.
spaces, which they then standardized on, purchasing around 1,000 over several years for lobbies, training rooms, and plants, in addition to meeting rooms. The company has also standardized on ViewSonic desktop displays for employee workspaces.
As with other large multinational brands, cybersecurity had become a pressing concern. To address these issues, the auto manufacturer company was building out space for a cybersecurity command center. The initial plan was to install an array of commercial LCD displays. The AV rep convinced them to look at a relative newcomer on the market – Direct View LED technology.
ViewSonic offered the technology in several sizes, up to a massive 216-inches of seamless screen. In terms of looks, these displays clearly outshone stacked LCD displays with visible bezel lines. At about a third of the depth, the Direct View LED displays delivered an ultra-slim look; the frame was barely visible. The practical benefits further set the technology apart. The AV account rep was particularly pleased with the all-in-one aspect of the ViewSonic Direct View LED displays. A completely preconfigured solution with a powerful embedded operating system, virtually all the customer would need to do would be to plug it in.
With the versatility to display content from multiple sources, it was an ideal fit for a command center. Users could also share content from mobile devices using the included ViewSonic ViewBoard Cast™ software. The integrated OS looked and functioned like a familiar PC environment, which would make it easy and intuitive for users to install apps, access the internet, play multimedia, and connect wirelessly.
The auto manufacturer company IT team was additionally impressed by the most current LED chip-on-a-board (COB) technology, which was more durable and consumed less power than older generations, while delivering ultrafine pixel pitch and the highest-available resolution. Certified to IP54 ingress protection standards, the ViewSonic Direct View LED displays were dust and water resistant and provided greater protection against collisions. The new technology also provided a wider viewing angle of 170-degrees.
The team ultimately purchased the ViewSonic model LDP163-09, a 163-inch 4K Ultra HD Direct View LED display. Installation took around six hours, far less than it would have taken to install an LCD wall of similar size. The IT team responsible for maintenance was happy to see the front placement of the LED panels in action – clearly this display would be easier and less time-consuming to maintain than a video wall.
According to the AV account manager, the installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support. As the AV account rep summed it up, they know from fi rsthand experience that with ViewSonic they get the complete package – great products backed by great support.
Event Company Offers Customers Fast, Easy Direct View LED Display Splendor Using ViewSonic Pre-Assembled Kit
Exhibit companies and event planners are called on to create a wide range of unique spaces. Often they include one or more screens that enable clients to display presentations or showcase products and services. Traditional TV-like LCD rentals range in size from 24 to 98-inches. As the display size increases, so do installation challenges, resulting in added rental and labor costs that can make them cost-prohibitive for many exhibitors.
Companies with big-name brands and deep pockets can afford to own or rent massive LCD display walls and even huge, seamless, mounted Direct View LED displays. This exhibits and events management company wanted to offer its full range of customers a more affordable option for a large, seamless display.
After talking with representatives from major display brands, the exhibit company chose the ViewSonic® LDS135-151, a 135-inch all-in-one Direct View LED mobile display. The price-point was outstanding and the display was beautiful. However, the two primary factors in the decision were the embedded content capabilities and the ready-to-use kit – both of which would be instrumental in meeting the company’s objective of providing an easy, cost-effective solution for clients.
The ViewSonic all-in-one Direct View LED display had everything customers would need to run various types of content, and the interface was familiar and intuitive. Content could be loaded via Wi-Fi or downloaded from a browser. The format mirrored a typical PC environment for intuitive app installation, web browsing, multimedia play, wireless device connection, and more. The included
[The owner] was delighted at how easy it was to return it to her preferred height with a push of a button, thanks to the ability to save up to three different height settings. That afternoon she put in an order for two more kits. She plans to purchase more if necessary to meet customer demand while allowing her to keep one permanently stationed at her facility.
ViewBoard Cast™ content sharing software further enabled easy content streaming from mobile devices onto the display.
The ease of the ready-to-use kit would allow the company to o er the solution at a lower price-point. It contained everything needed to deliver a huge 135-inch display in a more cost-conscious way. In particular, setup could be accomplished in a manner of minutes – far less than what was required to mount, level, and fine-tune traditional LCD displays. Because it would be easy to deploy, over-and-over again, it would reduce labor costs compared to a mounted solution, or even other, less modular, cart-based options.
Everything in the included storage case was pre-assembled. The LED modules and cabinets were assembled atop a motorized cart that simply rolled out of the case and unfolded to its full size. The system control box came attached to the bottom edge of the display. And that was it. The smooth and silent 360° rotating wheels would let clients position the display exactly as needed in their space. Nothing else was required beyond a 20amp power outlet to plug it in. The motorized height adjust would allow for easy fine-tuning to fit perfectly in virtually any booth or meeting space.
Before making the final purchase decision, the exhibit company’s installation team tested it out. As promised, setup took a matter of minutes. They were convinced that even those with limited technical knowledge would be able to manage every aspect – although depending on the location they may have to allow for a labor union contractor to plug it in.
The owner of the company purchased one kit, with the intention of buying more if the product became popular among her customers. Until they had their first interested client, she used the display in their showroom, with scrolling content of their recent booth builds and testimonials from satisfied customers.
Her team began pitching the new display. It wasn’t long before a client – impressed by the price-point for such a large, dramatic display – wanted to use it at an upcoming trade show. To say the client was thrilled would be an understatement. Larger than four 67-inch LCD displays combined – but without the distraction of lines – the vibrant display pulled visitors into the booth. The client reported that their lead volume was signifi cantly higher than usual for this type of event.
The included flight-ready case facilitated easy transport and delivery and the client was impressed by the protective packaging and ease of assembly. Setup, he reported, took less time and effort than with other types of (much smaller) displays they had rented in the past. Loading and running their content, he said, was just as easy and trouble-free.
When the display returned to home base, the owner of the exhibit company was happy to have it back in the showroom, helping promote their services. She was delighted at how easy it was to return it to her preferred height with a push of a button, thanks to the ability to save up to three different height settings. That afternoon she put in an order for two more kits. She plans to purchase more if necessary to meet customer demand while allowing her to keep one permanently stationed at her facility.
Independent Café Increases Efficiency and Customer Satisfaction with ViewSonic Commercial Displays and myViewBoard Manager Software
The owners of a popular independent café were looking for ways to increase efficiency around their menu signage. At the same time, they were about to undergo an interior remodel. While the brother-sister duo was fond of their chalkboard-look menu signs, keeping the content up-to-date had become tedious, and the look would feel outdated when the interior refresh was complete. Both fans of the contemporary look of digital signage, the entrepreneurs were nonetheless wary about cost. They also didn’t want a system that would be difficult to learn and manage. They were skeptical that they would find digital signage in their price range that would also be reliable and look great.
The more technically minded of the two, the sister began exploring the world of digital signage. As she learned about its many uses, she began to see benefits beyond being cool-looking and enabling quick content changes for their menu board. For one thing, they could use digital content to help distract and entertain the increasingly long lines at the cafe. They could also use the signage to promote high-inventory, high-margin items. She also liked the idea of replacing their cluttered cork bulletin board with a digital sign to showcase the many local cultural events that friends and family members were involved in.
After getting up to speed on the basics of digital signage, the path forward was less clear. Google searches led her to companies clearly pushing their own agenda. She wanted independent advice on products from a range of suppliers – from someone experienced in the business of helping companies
When [the owner] saw it in person, the display was bright and stunning. Text was crisp and legible while the images were clear and vibrant. Line-item lists like menus popped off the screen. Guaranteed to play multimedia from internal storage or a USB fl ash drive for up to 16 hours a day, seven days a week, this model was less costly than those with 24/7 playback – perfect for their needs.
like hers install this type of equipment. She found what she was looking for at a Chamber of Commerce networking event: a local AV installer well-versed in commercial display solutions for small-to-medium sized retailers and restaurants – not just home theater installs, though they did that, too.
After listening to her goals, the AV engineer recommended that they only consider reputable brands, which could deliver the performance and reliability she wanted. While she knew from her research that she could find less expensive options, she agreed. She and her brother were too busy handling other aspects of the business (and their lives) to invest in anything other than a solid solution with a reliably long lifespan. Among the highly rated wellknown brands, ViewSonic professional-quality commercial displays had exceptional pricing. Select models were also guaranteed for use up to 24/7, so she was confident that they could handle their restaurant’s schedule for many years to come.
The AV consultant informed her that the ViewSonic brand was known for delivering displays with stunning images, which she saw for herself when she visited their showroom. The ViewSonic® CDE5512 55-inch display with 3840 x 2160 resolution was top on her list based on size and price. When she saw it in person, the display was bright and stunning. Text was crisp and legible while the images were clear and vibrant. Line-item lists like menus popped off the screen. Guaranteed to play multimedia from internal storage or a USB flash drive for up to 16 hours a day, seven days a week, this model was less costly than those with 24/7 playback – perfect for their needs. Additionally, the included myViewBoard® Manager software would allow them to remotely manage the displays. If for some reason they both had to be away at closing time, they could remotely power down the displays from their laptops.
Finally, before making a recommendation to her brother, she wanted to understand how they would get content onto the displays. She learned that there were two options. They could upload content onto a USB drive, which would then connect to the display. Or, they could purchase a one-time perpetual license for ViewSonic Signage Manager software, which would allow them to create and schedule playlists. After a walk-through of the software, this seemed like the way to go.
When she presented these ideas to her brother-business partner, his primary concern was that they create a content plan before committing to the investment. They realized that they would need to invest some time upfront, creating an assortment of template designs that could then be quickly updated as needed down the line.
Ultimately, they decided to purchase three ViewSonic CDE5512 55-inch displays. Two would replace the chalkboard menus. They would use the third to promote high-inventory and high margin items while including diverting content like live weather, sports, and music videos. To ensure that the content looked as good as the displays, they would hire a graphic design intern from the local college to create a menu of templates that reinforced their brand look and feel.
Several months after the remodel and display installation were complete, the duo reported that the signage has been exceptionally well-received by their customers. The regulars appreciated the modern new look and the fun digital programming. Patrons old and new began ordering more of the promoted items – helping reduce product outages and increasing sales of high-margin items. At this point they decided the time was right to install a fourth digital display in place of their traditional bulletin board.
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ViewSonic CDE5512 55-inch commercial displays with 3840 x 2160 Resolution, 290 cd/m2 Brightness, and 16/7 runtime
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