What is the function of power indicator in OSD menu on my monitor?

This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table about ECO mode and power consumption ratio. ECO mode Power consumption ratio Standard 100% Optimize 85% Conserve 70%

What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

How to install the base on VX2476/VX2776/VX3276 series monitors?

You can refer to this video. 1. Lay the monitor unit face down on a flat surface, using the soft bag received or a soft material to avoid damaging the screen. 2. Insert and align the Neck of the stand (Do NOT attach the base to the neck) into the stand slot on the display. 3. Firmly push the neck into the slot while securing t...

What to do if there is shadow or double image on screen?

This can be caused by a long cable or docking stations.   Longer cables may be prone to ghosting, lines, double images, or poor focus.  The improper shielding of the cables can cause a shadowing or ghosting effect also.    We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...

What to do if there is flickering image with my monitor?

Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate.  You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE   If possible, please connect monitor to another device with different input.   If above doesn’t help, please contact ViewSo...

How to do color calibration with my monitor?

Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.

Why Auto Image Adjust function is gray out in monitor OSD?

When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.

Should I install MacOS drivers for my monitor?

MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use the system information/profiler utility to detect the monitor’s specifications and capabilities.  If you can not get native resolution or refresh rate on the monitor:   Please check if ...

Which Cable Do I Need For 144Hz?

To output:   1.1080p content at 144Hz, you will need either a dual-link DVI, a DisplayPort, or an HDMI 1.3 or higher cable.    2. 1440p at 144Hz, you will need at least an HDMI 2.0 or a DisplayPort 1.2 cable.   3.4K at 144Hz, you will need a HDMI 2.1 or a DisplayPort 1.4 cable which can carry 120Hz signal without compression.

What to do when no video by using HDMI port?

If you are experiencing problems using HDMI input, suggest do the followings:   Please check below on monitor:   Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC.   Please check below on PC:    Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...

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